About Us
HiRUM's Property Management Software Solution has now been installed in over 930 properties (managing over 100,000 accommodation rooms with our PMS software) throughout Australia, New Zealand, South Pacific and South East Asia with this number growing daily. This is partly due to our commitment to the hospitality and management rights industry coupled with HiRUM's excellent customer service and client support. The program has been developed to deliver a simple to use, yet extremely powerful management tool allowing more time to attend to those issues, which are more important to you as a manager.
HiRUM offers the complete solution with the addition of our very own Channel Management software, HiSITE, along with Travelgate, our Corporate online solution, which gives extensive reporting capabilities to your system, no matter what the size of your property.
What Makes Us Different?
HiRUM’s commitment to the hospitality and management rights industry shows in the evolution of our software. We work with many industry experts to enhance the functionality of our own product: HiRUM. This saves time, money and resources for those using our software, by giving them a total business solution with the security of knowing it all comes from one company, one product. It's the little things that make us different.
If you have a Strata Title property or require full Trust accounting software, Hirum offers the complete system. With End of Month and three way balance and reporting capabilities, our software complies by Government regulations and Auditing requirements. Whether you're a small B&B, apartment complex, motel, hotel or resort to national accommodation chain, our software caters for all.
Points of Difference
- Reservations
- Housekeeping
- Maintenance
- 8 tier Marketing Reports
- Online Bookings
- Channel Management
- Central Reservations
- 24/7 Support
Our Team
HiRUM’s commitment to delivering a superior property management system and customer support is evidenced by continued growth in staffing levels. HiRUM Australasia has recruited team members to assist in the areas of business growth and product development. With over 50 years combined experience in the hospitality and management rights industries, including management of hotels and resorts for multi-national chains, our development and administrative team are dedicated to enhancing HiRUM software and customer service.
Support (Where we Deliver)
Not to be outdone, HiRUM’s affiliate support team, Australia Wide Resort Support, or AWRS, has also increased staffing levels in line with the continued growth of HiRUM users. Each and every member of AWRS has hands-on experience within the hospitality and management rights industry, allowing efficient and easy to understand solutions to your queries. AWRS support is accessible via telephone, email for fax 24/7, 365 days a year.
Along with our affiliate support team we have currently three software program developers and an onsite technical advisor on staff to further develop and aid HiRUM's Property Management Solutions which includes our own Channel Management software and its users. It is this commitment to product development and customer support, which sets HiRUM apart from other major property management system providers, and will ensure HiRUM continues to exceed the expectations of managers and users alike.
