Industry Employment

Positions Vacant


Position: Urgently seeking a Guest Services Agent
Resort Name: Points North Apartments
Location: Coolangatta
Experience required: The successful applicant will have-
· Previous reservations or receptionist experience
· Experience using HiRUM is a MUST
· Outstanding customer service skills
· Excellent communication skills both verbal and written
· Ability to follow instructions and work as a team
· Available to work a flexible roster
· Passion for hospitality and customer service
· High presentation standards
· Basic knowledge of Microsoft Office suite
· Reliable, honest and trustworthy

Hours: Up to two days a week and to cover leave and days off.
How to apply: If you are a happy, friendly, and outgoing person with reception experience and looking for a new challenge or simply looking to pick up a couple days of work a week, please email us on

Date Posted: 1st December 2016
Position: Part Time Guest Service Agent
Resort Name: Phoenician Resort Broadbeach
Location: In the heart of Broadbeach, QLD
Position Description: The Phoenician is a 4-star resort with 100+ fully self-contained apartments. We are now seeking to appoint an experienced Guest Service Agent to join the team.

As the first point of contact for our guests, you will be required to provide efficient and professional service including check-in, check-out, reception duties, cashiering and reservations.

The ideal applicant will have proven experience (ideally 12 months plus) in-front office or guest services in a similar resort. Experience working with a small and professional team is advantageous, and a minimum of 1-2 yrs Hirum software experience is essential.

Hours: The position will be Part time 3+ days (20hrs-38hrs p/w)
How to apply: If you would like to join our Front Office Team please submit your application together with your CV to

Date Posted: 1st December 2016
Position: Live-in Management opportunity (couple)
Resort Type: Mixed Letting – Permanent and Holiday letting
Location: Mid North Coast
Contract Period: 3 years or negotiable
Remuneration: Negotiable depending on qualifications and experience
Position Description: This is a live-in management opportunity available for a couple to manage a mid-size strata complex on the Mid North Coast, NSW. The successful couple will need to have HiRUM/HiSITE experience and a real estate license for trust accounting requirements. You will need to have had previous management experience and some knowledge of Strata operations. You will also require great front office skills.

How to apply: Contact John on 0412 270 255 or via email at