News

Happy 10 Years with HiRUM, Rene!

06/07/2015

Our IT Technician Rene is celebrating his 10th year at HiRUM Software Solutions. Rene has been with HiRUM from our humble beginnings and helped us develop into the company we are today. The whole team enjoyed a lunch feast of Rene’s all-time favourite food, KFC!

Congratulations Rene on this milestone!

The first snow of 2015 arrives in New South Wales

03/07/2015

It’s snowing!! Photos from across the Snowy Mountains have begun to flood in as the flakes start to fall. We love these photos from HiRUM Front Desk user Australian Alpine Resorts​. It’s a great time to plan a trip to… Read more »

Welcome to the HiRUM family, Peppers Ruffles Lodge & Spa!

02/07/2015

This beautiful property is perched high on a ridge in the magnificent Gold Coast hinterland at Willow Vale. The architecturally stunning retreat offers year-round ambience and is ideal for a relaxing weekend away, romantic escape or complete getaway. You can… Read more »

Happy EOFY! It’s time to prepare your Unit End of Year Report

30/06/2015

  End of Financial Year is often hyped to be an unbearably busy and stressful time for business owners. Visions of people frantically screaming “EOFY!” in the streets even come to mind. Thankfully for HiRUM Front Desk users it’s often smooth sailing. Your… Read more »

Using Check-In? They’re now known as Jetmax!

30/06/2015

The agent formerly known as Check-In has recently been sold, and is now known as Jetmax. If your property is using this channel you will need to update both HiRUM Front Desk and HiSITE Channel Manager to reflect the name… Read more »

Why you should use Google+ to promote your property

29/06/2015

  Facebook, Twitter, LinkedIn, Instagram, Vine, Tumblr, Pinterest, Snapchat – so many social networks, so little time! Properties need to think strategically when selecting which social platforms are best suited to your business. Forbes recently reported on the benefits of Google+… Read more »

Beware of scam emails disguised as subscription renewals

29/06/2015

As a property manager, it’s not uncommon to sign up to various products and services online to help promote and run your business. Sometimes we have so many subscriptions that it’s hard to keep track! It’s important that you and… Read more »

Have you met the HiRUM Mascots?

29/06/2015

These little guys have been popping up at HiRUM properties around the country for over a year now! Have you got one of our HiRUM mascots at your property? On your desk? They love to get out and see the… Read more »

Gold Coast Charity Event: The Variety Bash FUNdraiser!

29/06/2015

  HiRUM Software Solutions is a proud sponsor of Grahame and Robin in the Variety Bash! Variety the Children’s Charity is a national not-for-profit organisation committed to empowering Australian children who are sick, disadvantaged or have special needs to live,… Read more »

The difference between scam, hoax and phishing emails

24/06/2015

Online hoaxes are becoming more sophisticated, making it very difficult to identify whether an email, SMS or website is real and genuine. It’s important to learn how to spot the fake emails so you and your business stay safer online…. Read more »

ABC’s The Checkout Program & Directory Scam Sites

18/06/2015

  An important message from Gold Coast Tourism:  You will probably all be aware or have been told of situations within the industry where operators have paid an invoice for a website listing that “sounds like” something affiliated with either… Read more »

Remember to update your OTA commission rates in HiRUM and HiSITE

12/06/2015

Hooroo is the latest online travel agent to raise its commissions following Expedia’s acquisition of Wotif, while industry giant Booking.com is telling some operators its rate in major markets will increase from 12% to 15% (source: TravelTrends.biz) Please remember that… Read more »

Here’s something you may have missed from ARAMA!

28/05/2015

Last Tuesday, the 19th of April at the Colmslie Hotel, ARAMA members gathered for a stellar presentation by 2 of ARAMA’s experienced and knowledgeable Corporate Partners, Richard Chapman from DULUX Australia and Tas Moulis from QPAINT. Members were treated to an… Read more »

HiRUM How-To Videos Now Available!

18/05/2015

Our new HiRUM How-To Videos demonstrate each of our support help articles in action!  Watch the process and be guided through each step. We will be adding new videos regularly. Videos are available on the following platforms:   Youtube Our Youtube channel… Read more »

Windows 10 is coming! Find out what it means for your Front Desk software

18/05/2015

Windows 10 is on the horizon and scheduled for release sometime in mid to late-2015. Microsoft will be offering a free upgrade to Windows 10 for qualified or existing Windows 7, Windows 8.1 and Windows Phone 8.1 devices. Once Windows 10 is released… Read more »

URGENT: Your Quickbeds password must be changed today

13/05/2015

Wednesday 13 May 2015 We understand that there has been some confusion and mixed messages around when this password change needs to take place. Quickbeds have now confirmed that all clients need to comply with their new connection. You will… Read more »

Booking.com Promotion Rooms

08/05/2015

    A few properties have recently been caught out with overbookings from Booking.com in HiSITE Channel Manager. Some cases were a result of discounted room types (promotion rooms) that are set up on the Booking.com extranet. HiSITE cannot map… Read more »

New to Expedia? Remember to check your rates!

30/04/2015

With many Wotif properties now making the switch to Expedia, HiRUM Software Solutions would like to remind our clients to double-check their rates. Most third-party channels are bookable 365 days in advance, however HiSITE Channel Manager pushes your next 2 years of availability… Read more »

Booking.com Guest Communication Changes

28/04/2015

  As you may already be aware, scammers are increasingly trying to find ways to gain access to online platforms like Booking.com. They try to use email addresses, as well as links, attachments and images in emails, to illegally gain… Read more »

Quickbeds Password Security: Important Information For Hotels

28/04/2015

UPDATE: Your Quickbeds password must be changed by 2pm on Wednesday, 13 May 2015. For more information please click here. Quickbeds is presently upgrading security in line with mandatory changes required to comply with PCIDSS. In particular, Quickbeds are changing the… Read more »

HiRUM is enhancing your support experience

16/04/2015

  We are proud to introduce a new and exciting way for our properties to submit support requests for HiRUM Front Desk and HiSITE Channel Manager. Asking for help is easier than ever with HiRUM/HiSITE Service Desk. We are confident… Read more »

April Women In Tourism Breakfast

10/04/2015

Surfers Paradise really turned on perfect conditions for this morning’s Women In Tourism Breakfast.   Held in the Surfers Paradise Festival Marquis, right on the beach, it was easy to see why we have such a popular tourist destination on… Read more »

Expedia and Wotif – Take advantage of the change

09/04/2015

Whilst there were some initial teething problems with Expedia folding Wotif into their distribution channel, those issues now appear to have been resolved. Expedia advise us that they now have systems in place to effectively make the change without it having… Read more »

How to engage Chinese travellers

09/04/2015

Learn how to do business with visitors from China, the largest market for Gold Coast tourism. 6 week program commences Thursday 30 April 2015.  Queensland Tourism Industry Council and Gold Coast Tourism have launched the ‘Ni Hao – China’ program to… Read more »

HiSITE Channel Manager – Rejected/ No Allocation Message

20/02/2015

Rejected – No Allocation Message A HiSITE Channel Manager Booking Alert – Low Allocation email will be sent to your property if an OTA/channel (Wotif for example) is showing availability when in actual fact HiSITE does not have availability. This… Read more »

Dealing with Zig Zag Bookings – HiSITE Channel Manager

20/02/2015

  Dealing with Zig Zag Bookings When a booking comes through to HiRUM with a unit number that looks similar to ‘NOUU: 2br’ this happens because HiRUM cannot allocate a single room for the length of the booking made, even… Read more »

Important Information Regarding Expedia

20/02/2015

EXPEDIA Connectivity Update Further to our recent difficulties with the changes being made by Expedia as they fold the WOTIF platform into their technology, we are pleased to announce that their technical team are currently addressing our concerns. Senior management… Read more »

Scammers targeting hotels listed on Booking.com

19/02/2015

An email scam which attempts to capture commissions paid to Booking.com has been circulating around Europe, with a number of hotels falling victim.

Arms Race Making Life Increasingly Tough for The Little Guy In Online Travel

16/02/2015

“Midnight Oil sang: “The rich get richer, The poor get the picture, The bombs never hit you, When you’re down so low, Bombers keeping coming, Engines softly humming, The stars and stripes are running, For their own big show.” The iconic Aussie group may have singing about… Read more »

In Memory Of Kane Bennett

05/02/2015

Tragically, Mary Mourgelas (former Director Destinations Hinterland and Gold Coast at TEQ)  and her family were struck by lightning in Worongary on Saturday which killed her husband Kane Bennett, and left both Mary and her two young children injured. As a… Read more »

Mobile Usage and Online Booking

03/02/2015

The influence and impact of mobile devices on online booking is continually growing. eMarketers forecast that 47% of all online travel research will be via a mobile device. PhoCusWright US Online Travel Review 13th Edition expects mobile travel bookings in… Read more »

Online Bookings -Expedia Buys Travelocity

27/01/2015

Want to know the latest in what is happening with online bookings? – Expedia has just purchased Travelocity from Sabre for a cool $280 million in cash. Whilst their interest in Travelocity has been quite evident for the last 18… Read more »

Congratulations Lisa!!

04/11/2014

Lisa Batey has reached a milestone 10 years service with HiRUM Software Solutions   Thank you for all your hard work.  Here’s to another 10 years!!

Australian Dollar Drop A Bonus For Domestic Tourism

07/10/2014

The plummeting Australian dollar may be causing woes for intrepid Australians travelling abroad, but for the domestic tourism industry it is good news. On Tuesday last week, the dollar slid to a near four-year low against its American counterpart, partly… Read more »

Sustainable Tourism and World Tourism Day

07/10/2014

With resorts and hotels all over the world going green, there is a mass desire to protect local environments, while also boosting economic growth. The tourism industry impacts nearly every location on the planet — and its relationship with the… Read more »

Hotel Finder and the closed world of Hotel Distribution

03/10/2014

Wondering what’s in store next for Google when it comes to the travel industry?  A recent article in tnooz written by Craig Stewart, a Director at Hotel Distribution Technology provider, “FreeToBook” lets us in on the future as he sees… Read more »

ACCC says “yes” to Wotif Takeover By Expedia-Online Bookings

03/10/2014

The ACCC has today cleared the way for Expedia to complete its takeover bid of Wotif, concluding that the proposed acquisition was not likely to result in a substantial lessening of competition. The takeover still remains subject to approval by… Read more »

Guide to Google +

01/10/2014

  This fantastic infographic summarises why Google + really matters in today’s marketing environment.  This infographic was put together by Russel Cooke – a journalist and business consultant based in Louisville, KY. An early proponent of Google Plus. He often discusses social… Read more »

Mobile Bookings on The Rise

01/10/2014

If you have been with HiRUM for a while, you will have already heard us extolling the importance of mobile when it comes to ensuring you are ready to take advantage of all potential bookings for your property. The mobile market… Read more »

Will sale of Wotif impact online bookings?

11/09/2014

The Australian Competition and Consumer Commission (ACCC) have waded into the sale of Wotif to Expedia. They have indicated that the $685 million deal has the potential to decrease competition and  increase commission.  Expedia operates on a considerably higher commission… Read more »

Latest International Tourism Survey

09/09/2014

Tourism and Events Queensland have published the results of an excellent survey undertaken by Tourism Research Australia.   As accommodation providers, we recommend that everyone has a thorough read of these results.  This information is invaluable to give you a… Read more »

Congratulations Chateau Beachside

11/08/2014

Congratulations to Chateau Beachside on the Gold Coast who achieved our first ever Google Hotel Finder Direct booking after they went live on the 1st July!!  No doubt there will be many, many more to come. We are very excited… Read more »

Why wouldn’t you go with Google Hotel Finder?

01/08/2014

Google is without rival in its industry dominance as a search engine and is naturally THE go-to source of instant information. With the abundance of choice available these days, search users are always looking for the simplest and fastest way… Read more »

Congratulations Chateau Beachside-1st Google Hotel Finder Direct Booking

01/08/2014

Congratulations to Chateau Beachside on the Gold Coast who achieved our first ever Google Hotel Finder Direct booking after they went live on the 1st July!!  No doubt there will be many, many more to come. We are very excited… Read more »

Will you support the Variety Bash 2014?

17/07/2014

Variety Bash 2014 is about to hit the road again, and they are looking for sponsorship from supporters     We have sponsored Grahame and Robin Henderson in the past – they are Gold Coast locals – and they have… Read more »

Why Google Hotel Finder WILL Outperform the OTA’s

26/06/2014

If you are still under any illusions about the potential power of Google Hotel Finder, and its possible impact on the likes if Priceline and other OTA’s, read the article below. This brilliant article in Tnooz by Thibault Lecuyer, Vice President… Read more »

Get Expert Advice When Buying Management Rights Off The Plan

19/06/2014

Frank Higginson of Hynes Legal recently posted a very interesting article which outlined the differences when buying management rights off the plan, and the reasons why expert advice really is crucial. With the economy slowly changing, Hynes Legal have seen… Read more »

Annual Wage Decision 2014

06/06/2014

Annual Wage Review  The Fair Work Commission’s Minimum Wage Expert Panel handed down its Annual Wage Decision for 2014 on 4th June. As a consequence of the decision, minimum wage rates will increase by 3%.  This will add $18.70 to the… Read more »

HiRUM supports Lions Club Sanctuary Cove

30/05/2014

HiRUM actively supports the local community whenever we get a chance, and a number of HiRUM staff regularly participate in the Lions Club of Sanctuary Cove….. We recently spent Sunday fund-raising on the Bunnings BBQ at Arundel.  Who can resist a… Read more »

HiRUM Wins May Gold Coast Business Excellence Award

30/05/2014

 We are very excited to announce that HiRUM has won the Gold Coast Business Excellence Award in the Knowledge Management and Information Technology Category, for the Month of May. This is the second year in a row that we have participated… Read more »

Congratulations Hervey Bay Colonial Lodge!

27/05/2014

would like to wish our clients Hervey Bay Colonial Lodge a hearty congratulations on recently winning 2014 Certificate Of Excellence for consistently earning top ratings from Trip Advisor Travellers. Well done, and what a great reflection of your hard work!

Why are the OTA’s So Successful?

23/05/2014

WILL GOOGLE HOTEL FINDER STOP THE OTA’s FROM STEAL YOUR LUNCH? Tnooz recently published a very interesting and informative article about the OTA’s and why they have, to date , been so successful in dominating the online accommodation market. The full article… Read more »

Google Hotel Finder – The Future For On-Line Travel Bookings?

13/05/2014

Without doubt, the on-line travel industry generates a massive annual turnover, with $162 billion in sales in 2012.  The travel industry spends vast sums in advertising dollars with Priceline, Expedia, Trip Advisor and the like. As Douglas Quinby, Vice President… Read more »

5 reasons why your hotel needs a virtual tour with Google Business View

12/05/2014

12 May 2014 Google Indoor Street View is ideal for businesses which welcome people into their space. This is particularly applicable to the accommodation and travel industry. Based on the success of Street View, it’s no surprise that many businesses… Read more »

From PAMDA to POA – A Summary For Management Rights Owners

02/05/2014

How will the POA affect Management Rights? In an article published by accomnews  on 30 April, John Mahoney of Mahoney Lawyers outlines the changes to the POA legislation compared with  the PAMD and what this will mean for Management Rights… Read more »

Our New Team Member Snowy Is Definitely Not Short On Ambition…..

30/04/2014

She might be little in stature, but she is definitely aiming very big! Three weeks into the job and Snowy Johnston is already trying out Phil’s chair  for size…………. Talk about a mover and a shaker! Maybe when you are already in your 100’s… Read more »

Accommodation Marketing – Increasing Your Bottom Line

30/04/2014

An understanding of Behavioural Economics in accommodation marketing can help you to market your property more effectively Tnooz has recently published a very interesting article which highlights some of the Behavioural Economics that lies behind our purchase decisions.  This article is aimed at… Read more »

Understanding Your Trust Account by Lauren Kropp

24/04/2014

Your trust account and the way you operate it is your lifeline.  When dealing with thousands of dollars there are 2 types of people. 1)      Honest 2)      Dishonest There is no in between.  As an onsite manager landlords are trusting… Read more »

Google Hotel Finder News

23/04/2014

The latest on Google Hotel Finder – Posted Wednesday 23/4/14 Have you been watching the developments in Google Hotel Finder? We genuinely believe that Hotel Finder will be a game changing opportunity to allow accommodation properties  to attract direct to… Read more »

Google Hotel Finder Or Social Media For Advertising?

17/04/2014

Darren Huston, CEO of Priceline Group Inc, has confirmed that Facebook and Twitter ads have not been providing the desired return on their advertising dollars, and that without a doubt Google remains the place to spend your advertising dollars with… Read more »

HiSITE Channel Manager Connection Questionnaire

11/04/2014

As our valued clients, we like to ensure that HiSITE Channel Manager is providing you with the channel connections that you feel are valuable to your business. Would you please take a moment of your time to complete the following… Read more »

Welcome To The Newest Member Of Our Team…….

09/04/2014

After a lengthy recruitment process, and an overwhelming response to our Seek advertisement, we’d like to introduce the newest member of our team…………… Snowy Johnston Snowy comes from an extensive background in people management, and we are sure with her comprehensive… Read more »

Exciting News For HiRUM!

09/04/2014

Just three short weeks ago we said goodbye to Tash as she headed off to wait for baby number two…………… The girls in the office celebrated the impending arrival with a lovely dinner and baby shower, while the boys in… Read more »

Hospitality Software Clients! Please dig deep for the Lawrence brothers

01/04/2014

A Current Affair ran a story last night about three teenage brothers from Western Sydney who have endured tremendous tragedy…….recently orphaned, they have already endured their father’s death some years ago, serious illness of their brother, and now, most recently,… Read more »

A Resident Letting Agent’s Actions Cost $700,000

28/03/2014

A resident letting agent and his associated company have incurred costs of in excess of $760,000, and are no longer eligible for a licence, following disciplinary action by the Office Of Fair Trading. The Property Agents and motor Dealers Act… Read more »

Management Rights and The Privacy Law Amendments

26/03/2014

Frank Higginson of Hynes Legal has published an excellent article which specifically explains the ramifications of the Privacy Act for management rights businesses. The 1988 Act has been amended, and it is important to understand what the implications may be… Read more »

Onsite Property Managers – How To Keep Your Properties Under Management

25/03/2014

As an ex property manager in a real estate business, I am only too aware that real estate agents see the managements in your letting pool as fair game when it comes to increasing their own business.  Understandably, external agents… Read more »

Check-in.com.au Records A Loss …..Again

13/03/2014

Who can forget Check-in.com? …….the OTA which left us unceremoniously last year, with $4.4 million in debt and no less than 5300 consumer and industry creditors out of pocket. At the time, a number of our property management software clients… Read more »

Women In Tourism Breakfast – Layne Beachley

12/03/2014

We were treated to another fantastic Women In Tourism breakfast at the beautiful Sheraton Mirage last Friday morning. If you are looking for a great networking organisation; an opportunity to make new friends and meet like-minded people and fellow tourism… Read more »

Who moved Wotif’s Cheese? Google Hotel Finder

07/03/2014

This article is about how Google Hotel Finder is affecting Wotif. To connect your property to Google Hotel Finder CLICK HERE ….what’s it got to do with cheese and Google Hotel Finder?….read on and we’ll explain…. For those of you… Read more »

Proposed “Bed Tax” for the Gold Coast

03/03/2014

An interesting proposal for all our Property Management System users to ponder….. The City Of Gold Coast Mayor, Councillor Tom Tate, has recently announced that he has written to Queensland local Government Minister, David Crisafulli, asking him to consider legislative… Read more »

You can make a difference. Help get these little boys the treatment they need!

26/02/2014

To all our PMS Clients and Channel Manager System clients – let’s get on board and help these two little boys get well! These two little Gold Coast local twins have certainly suffered a lot in their short lives.  They… Read more »

Technology, Travel, Online Accommodation and Google for the Gen Y’s

17/02/2014

It’s no secret that 16 to 24 years olds are incredibly tech savvy, and without a doubt are social media and internet freaks.  If you have a teenager, you will be well aware that just being separated from their phone,… Read more »

Office Of Fair Trading Inspections

30/01/2014

We have been notified by some of our valued Property Management Software clients that The Office of Fair Trading has recently been conducting random inspections……..  Some of the items that they seem to be targeting include ensuring that businesses have… Read more »

Lucinda reaches a milestone- 10 years service with HiRUM

30/01/2014

 Thank you for everything you have done over the past 10 years! All the Team at HiRUM wish you the very best.  We appreciate your wealth of experience and knowledge, and look forward to the next 10 years! Lucinda is… Read more »

Resident managers involvement in general meeting voting

17/01/2014

As a Resident Manager with a lot invested in your accommodation property, both emotionally and financially, the temptation may certainly be there to influence general meeting voting as much as you can to ensure you achieve what you feel is… Read more »

SECURITY and BACKUP of your Hirum Property Management System

10/01/2014

Have you recently considered the SECURITY and BACKUP of your Hirum Property management System Data and Documents? On the Backup front: Are you complying with Trust Account Auditing requirements for an out-of-office backup of Hirum? If Hirum support were required… Read more »

New Year, New Opportunities, New Goals

02/01/2014

  Realistic, achievable, measurable business goals will help you to set a plan for the future and reach it……Have a think about where your business is now, and where you would like it to be next year. Make sure your… Read more »

Happy New Year From HiRUM

31/12/2013

  The Management and Staff of HiRUM wish you a happy and prosperous 2014. We look forward to working with you throughout the year.

No GST on rent of manufactured Homes

23/12/2013

Another compelling reason for our property management software users to become members of ARAMA; ARAMA had previously defended the management rights industry against the imposition of GST on short term letting apartments which if successful, could have resulted in several million… Read more »

Kirra Surf Apartments Benefit From HiRUM’s Property Management Software

20/12/2013

Accomnews have recently published a fantastic interview with Kirra Surf Apartments, extolling the benefits of HiRUM Property management Software. Kirra Surf is a beautiful resort located right on the beach at Kirra Beach, Coolangatta, on the Gold Coast.  Fully self-contained,… Read more »

Christmas Party Responsibilities

22/11/2013

In the lead up to the silly season, it is opportune to give some thought to the responsibilities of both employers and employees alike, when it comes to behaviour at work Christmas parties.  As our property management software clients, you… Read more »

Out With PAMDA, In With POA

21/11/2013

Guess what?  To all our property management software users, stay tuned, as change is in the wind. The new draft bill of the POA (Property Occupations Act) and the Agents Financial Administration Act will eventually supercede the PAMDA legislation, at… Read more »

Don’t Let OTA’s Hijack Your Brand

18/11/2013

Are the online travel agents hijacking your brand?  Recent actions by some leading players in the accommodation market, may give rise to asking this question.  And if the answer is “yes”, what can be done about it? Mantra Group has… Read more »

Control Your terms Of Trade

18/11/2013

How would you feel about letting a guest stay on credit?  How about they stay at your property no questions asked and you receive payment sometime during the following month?  No security deposit, no payment at all, just good old… Read more »

Guidelines From the OFT With Respect To Schoolies

11/11/2013

The office of Fair Trading has issued some guidelines with respect to booking accommodation to ‘schoolies’ groups this year.These guidelines were published in their November Smart Business Bulletin, and are reproduced by HiRUM Property Management Software below; Fair Trading advice… Read more »

HiSITE Channel Manager Clients

05/11/2013

Check your Holiday Rates To Take Advantage Of Peak Season Bookings HiSITE Channel Manager clients….It’s November already…. bookings for the holiday period over December and January are well underway, with prospective holiday makers seriously considering their options for Christmas vacations. … Read more »

HiSITE Channel Manager Clients

05/11/2013

Check your Holiday Rates To Take Advantage Of Peak Season Bookings HiSITE Channel Manager clients….It’s November already…. bookings for the holiday period over December and January are well underway, with prospective holiday makers seriously considering their options for Christmas vacations. … Read more »

Does your PMS provider go the extra mile?

29/10/2013

What do you get for your money from your Property management Software provider? Your job can be stressful, right?  And there are never enough hours in the day to look after your guests and keep all that dreaded admin work… Read more »

HiRUM PMS Showcases Villa Del Lago

29/10/2013

Queenstown, New Zealand HiRUM Property Management Software is proud to showcase another beautiful property…..Our clients, Villa Del Lago, sent through this beautiful photo this morning!  It was taken yesterday, as it had just snowed.  It is quite unusual for it… Read more »

Why Onsite Management Wins Hands Down

22/10/2013

Why Onsite Management Works Better For Lot Owners? Without a doubt, onsite management has  a substantial advantage over property management by outside agents. The Onsite manager is on the spot.  They have a hands on knowledge of the building and… Read more »

Pink Polar Expedition – HiRUM Accommodation Software

21/10/2013

HiRUM Accommodation Software had the pleasure of attending a fantastic Women In Tourism Breakfast on the 4th October, in support of Breast Cancer Awareness. Have you heard about the Pink Polar Expedition?  We got to hear from Kate Carlyle and… Read more »

New Theme Park Campaign To Supercharge Gold Coast Tourism

10/10/2013

In a joint statement, Campbell Newman and Jann Stuckey have announced another boost to Gold Coast Tourism, with an advertising blitz geared at reinforcing the Gold Coast’s position as Queensland’s leading tourist destination……. JOINT STATEMENT Premier The Honourable Campbell Newman… Read more »

Gold Coast Holidays – A Fun Destination

08/10/2013

The Honourable Jann Stuckey, Minister for Tourism, has announced that the Gold Coast, and Gold Coast holidays in particular, will be actively marketed on televisions across Australia in a Tourism and Events Queensland initiative to promote the tourism industry on… Read more »

Business Structures and Asset Protection

04/10/2013

The Importance Of Investigating and Structuring Any New Business Carefully To Maximise Asset Protection   Tony Rossiter from Holmans Accounting published a very interesting article in accomnews.com.au, relating to the importance of looking very carefully at any prospective business purchase,… Read more »

Important news for Channel Manager clients:

25/09/2013

Check-in.com.au undergoing system maintenance Check-in.com.au have advised that they will undergo system maintenance this Friday. Please be advised Check-in will be undergoing system maintenance which will take approximately 3 hours to complete that will commence at 7:00am AEST this Friday… Read more »

Is Your Booking Form Mobile Ready?

02/09/2013

Mobile devices – the way of the future for the accommodation business Consumer habits are changing, with the advent of the 3 screen battle between desktop computers, tablets and mobiles.  As an accommodation business owner, it is up to you… Read more »

Checking Back In – Buyer Beware

28/08/2013

Posted 19/6/2013 Check-in.com has been purchased and re-listed just 8 weeks after their financial collapse under debts (reportedly) in excess of $4.4 million. The company, along with its 350,000 strong customer database, supplier lists, domain names , logos and intellectual… Read more »

Accommodation Industry – Hottest 100

27/08/2013

Recent data compiled by Experian Hitwise and TravelTrends.biz shows booking.com with an extraordinary ranking of  4th place in their list of Australia’s Hottest Travel Websites, behind Google Maps, Trip Advisor and Qantas.  Their hottest 100 list shows booking.com dramatically out… Read more »