Hirum.com.au › Property Management Blog
The Spring holidays are behind us. The kids have gone back to school and many people’s thoughts are now turning… Read more »
In times of crisis, with so many businesses struggling to survive, unscrupulous operators inevitably appear. Seeking to take advantage of… Read more »
The Dark Web, you may have heard of it, you may have chosen to ignore it. Either way, it’s something… Read more »
The role of residential property managers can be challenging, to say the least. Aside from the obvious responsibilities of attracting… Read more »
In pursuit of trying to convince consumers that booking direct is best, many accommodation operators run the risk of falling… Read more »
With so many of us keen to take full advantage of the opportunity to once again explore our fabulous state… Read more »
There has been much talk about an overarching property marketing strategy your business should be implementing at the moment, but… Read more »
With the easing of lockdown restrictions and overnight stays within Queensland now permitted, we’ve put together a list of 5… Read more »
It’s been a while now since the enormously impactful travel restrictions were put in place, which means vacation rental businesses… Read more »
It’s no exaggeration to say that many of us are still reeling and staggered by the speed with which Coronavirus,… Read more »
There’s a lot going on in the world at the moment, with many already feeling severe effects, or waiting for… Read more »
It’s a make or break for any industry that operates on the positive consumer experience before them. When customers are… Read more »
Benchmarking Made Easy with STR At HiRUM, we continue to look ahead at where the industry is going, and focus… Read more »
Whether you are a new property manager or you’ve been in the industry for a long time, marketing is an… Read more »
HiRUM is excited to announce API integration between HiSITE Channel Manager and HomeAway! HiSITE Channel Manager clients are now able… Read more »
It’s easy, it’s effective and it’s here! Wouldn’t you love to create the ultimate travel experience for your customers? Imagine… Read more »
Vacation rentals are a booming sector in the industry at the moment. Whether you are new to property management and… Read more »
The competitive landscape for hotel and property managers has shifted so much in the last 10 years with the emergence… Read more »
Congratulations! You have made it to the fourth and final instalment in the HiRUM Mobile Solutions blog series. In this… Read more »
Welcome to the third instalment in the four-part HiRUM Mobile Solutions blog series. Following our last blog on the Inspection… Read more »
Following our last post about the next generation of property management mobile app solutions, this article is the second instalment… Read more »
Anyone who has worked in the Management Rights industry understands all too well that there is seldom enough time to… Read more »
Every year in November-December thousands of school leavers’ from around Australia arrive by train, bus and plane, each keen to… Read more »
In a recent blog, we looked at the effectiveness of metasearch as an advertising channel and highlighted how Google has… Read more »
Our HiRUM team is comprised of many different people in many different roles. Each of our departments is crucial to… Read more »
Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »
When it comes to marketing your hotel, the list of strategies available to you can seem overwhelming and the landscape… Read more »
In the last of our series of blogs on search engine optimisation, we’re going to take a look at how… Read more »
If you have been in the hospitality industry for a while and been following the trend and effect patterns, you… Read more »
How SEO Works In our last blog, we looked at what search engine optimisation (SEO) is and explored some of… Read more »
We’ve talked in previous blogs about the key features of a well-designed website and the important role that a website… Read more »
Property Management systems have been widely used for many types of businesses over the years – real estate, manufacturing, government… Read more »
As a smaller accommodation owner, you may well think that you don’t need a website for your property or that… Read more »
Whether you are managing bed and breakfast accommodation, a motel or a small property with just a handful of rooms,… Read more »
As the travel industry continues to evolve and new sales channels become available to all property owners, it can be… Read more »
With the growth in social media and the need to market your business using Blogs and Newsletters we have seen… Read more »
Which will make your business more profitable? Many accommodation providers believe they should focus purely on driving direct bookings because they… Read more »
Whether you’re looking to rent out a single room in your own property or you own a number of larger… Read more »
Staff Spotlight – Andrew Howard In this staff spotlight we are very pleased to introduce you to our newest team… Read more »
According to the Australian Competition & Consumer Commission, Australians reported losing a record high of over $340 million to internet… Read more »
HiRUM Product Sneak Peek HiRUM is happy to announce that we will soon be adding two additional apps to the… Read more »
What is Content Marketing? It is widely regarded that one of the major drivers for any successful business is a… Read more »
HiRUM is excited to announce that HomeAway is soon to be our newest OTA channel manager integration. HomeAway is an… Read more »
The ‘Combustible Cladding’ Backstory Within the last couple years, the term “Combustible Cladding” has shown up in the news more… Read more »
Whether you’re managing apartment style vacation rentals, holiday homes, hostels or bed and breakfast accommodation, you are most likely either… Read more »
Whether you are running a large hotel with 500 rooms or a small boutique property, you can’t have failed to… Read more »
We often get questions from clients who are new to property management about travel industry terminology. There’s a lot of… Read more »
Whether you run a small bed and breakfast or a large resort, the role that marketing plays, and specifically digital… Read more »
While this market-disrupting channel may have been a contentious subject amongst accommodation managers in the past, the industry has now… Read more »
HiSITE – Airbnb channel manager connection available today! After a tremendous amount of work from HiRUM’s development team we are… Read more »
HiRUM’s International Operations We’ve had a massive couple of growth years here at HiRUM, not just locally, but also abroad!… Read more »
A royal wedding, the release of artificial intelligence that can convince you it’s human, nuclear disarmament talks between the World’s… Read more »
What To Look For In Property Management Software For Small Business Property management is a challenging industry, particularly when you… Read more »
By Frank Higginson, 21 Nov 2018 Source: Hynes Legal Governments create laws. Courts and tribunals interpret those laws when they make… Read more »
Running a vacation property rental business can be very different from that of a large hotel operation. Without the budgets… Read more »
Your Monthly Scam Alert – From Surety IT Surety IT provides a monthly alert of the scams impacting Australian businesses… Read more »
The hospitality and accommodation industry is so fiercely competed that effective inventory management is critical to the success and profitability… Read more »
Homegrown travel delivers! Working within the tourism industry, the HiRUM team are all travel enthusiasts and are always looking for… Read more »
Learn how to reclaim lost revenue from private lettings channels. Unless you’ve been living under a rock, you would have… Read more »
Pictured above: Natasha, Russell, Makaila and Gareth – HiRUM Software Solutions And the winner is… In an industry that demands… Read more »
Marketing in the accommodation and hotel industry is evolving at a rate of knots and it must often feel overwhelming… Read more »
In an industry where service is paramount, staying on top of the latest customer service trends in hospitality can make… Read more »
As Phil Jackson said, “The strength of the team is each individual member. The strength of each member is the… Read more »
Getting your property in front of enough potential customers when they are looking to book is critical for any hotel…. Read more »
While driving direct bookings via your website are a fantastic, cost effective method of selling your rooms and managing your… Read more »
Hoteliers, Accommodation and Real Estate Managers know just how hard it is to juggle every aspect of your property. Not… Read more »
A property manager’s job can be stressful, right? And there are never enough hours in the day to look after… Read more »
“Forced out of the shadows” Written by: Sylvia Johnston, Senior Executive at HiRUM Software Solutions At the ripe old age… Read more »
Source: Snapshot Team, 25 June 2018 (https://blog.snapshot.travel/what-is-a-data-platform-and-how-does-it-work-for-hotels) With massive amounts of data now available to hotels, it’s safe to say… Read more »
Industry Event Re-Cap! HiRUM Software Solutions recently partnered with Resort News to put on an event specifically for Accom Managers… Read more »
Back (left to right): Shirley, Makaila, Rebecca, Sarah, Lucinda, Robin Front (left to right): Liz, Simmone, Lauren It’s time to… Read more »
Snapshot is an innovative data house and marketplace for hotel related applications. The revolutionary platform allows accommodation providers of all… Read more »
Final Tickets Selling Fast! HiRUM proudly sponsors this industry event, hosted by Resort News. Next week, some of the brightest… Read more »
Trust Property Management: 7 Trust Accounting Mistakes You Need to Stop Making Now By Steve Bickerton, Director, Bicko’s Bookkeeping With… Read more »
Introducing yet another revolutionary tool which will help you boost your revenue! CartStack is a robust revenue recovery system which… Read more »
Running a management rights business often means juggling an awful lot of admin. This includes ensuring you invoice all your… Read more »
The benefits of building a strong online review profile are irrefutable…Online reviews not only provide a unique opportunity to foster… Read more »
With this month’s focus on all things marketing, we figured we’d highlight the less-publicised marketing capabilities that our very own… Read more »
HiRUM has entered into a property management agreement with HomeAway to afford all our clients the opportunity to distribute their… Read more »
The atmosphere in the travel and accommodation industry is starting to build here on the Gold Coast with the Commonwealth… Read more »
Meet our Marketing Maven, Siobhan Baumber. Siobhan has been with HiRUM for just over a year now and is a… Read more »
Organic reach for business pages on Facebook has been declining steadily for a while now, but a Facebook algorithm change… Read more »
Save time, money and avoid compliance issues with the HiRUM Anywhere Inspection app! We’ve heard the horror stories from property… Read more »
Team Spotlight – Natasha James We first introduced you to Natasha about 18 months ago, however, we believe she deserves… Read more »
Predicted Property Management Trends for 2018 Mobile apps, smart home tech, artificial intelligence…whichever way you go, innovative new technologies are… Read more »
7 Travel Trends You’ll See in 2018 & How to Capitalise on Them Travel today is not the same as… Read more »
Time To Get Organised – Make 2018 Your Best Year Yet! When planning your year ahead, look at your busy… Read more »
Staff Spotlight – Gareth Jones This month we want to introduce you to our Curator of Opportunity and newest team… Read more »
Well, what a busy year it has been. A year full of innovation and excitement as we brought all the… Read more »
The HiRUM Anywhere Inspection app is designed to make it easier for you to undertake your property inspections, reducing manual… Read more »
From Left to Right: Brett, Andy, Rick Software Development requires a certain kind of person- someone with detective-like attention to… Read more »
Each quarter we profile an affiliated HiRUM partner. Given our new partnership with TrustYou we thought what better company to… Read more »
In a world saturated with marketing content and advertising campaigns everywhere you look, consumer trust is evolving and gathering online… Read more »
The HiRUM Anywhere Front Desk PMS app is designed to give you the ability to manage your critical business information… Read more »
On the 10th September 2017 we had a new team member join our company. He is a little demanding but… Read more »
An organisation is only as good as its people. At HiRUM we are proud of the team we have created!… Read more »
Thank you for your generous donations. To most of us, a bra and sanitary items are essentials, not luxuries. For… Read more »
Now’s the time to prepare! On 4 April 2018, over 6,000 athletes and team officials from 71 nations and territories… Read more »
Welcome to the future of Property Management ‘HiRUM Anywhere’ A Property Manager’s ticket to freedom The team at… Read more »
Reach The World’s Largest Market! We were very excited last month when we announced our partnership with Ctrip. Since then,… Read more »
As many of you know, part of the requirement to maintain a real estate license in QLD or NSW (and… Read more »
Each month we feature one of our many HiSITE Channel Manager connectivity partners. This month we are super excited to… Read more »
As a hotel/resort manager or owner, we know you work incredibly hard, day-in, day-out to provide the best service and… Read more »
Does it feel like time is passing faster and faster? Well, what I’m about to say will definitely make you… Read more »
Team Spotlight is a fun segment in which we interview HiRUM Software Solution’s staff members. Since we have some exciting… Read more »
Three days, three cities, two lunches, one meeting, and a whole lot of fun. Our amazing support superstars, Liz and… Read more »
Many software vendors are touting Cloud as being ‘the be all and end all’ for doing business. At HiRUM though… Read more »
By simply offering guests activities and packages that may be of interest to them, accommodation providers have the opportunity to… Read more »
Did you know that the easier you make it for your guests to book on your site, the more likely… Read more »
Each month we feature one of our many HiSITE Channel Manager connectivity partners. This month The Hotel Network has answered some questions… Read more »
Our Team Spotlight Series provides you with the opportunity to get to know the staff ‘behind the scenes’ at HiRUM!
Tired of having mountains of receipts and documents laying around your office, taking up precious real estate? Or having to… Read more »
It’s a fact of life that not all people are honest. Usually only a small percentage of the wider population… Read more »
Did you know that both our Master Rates and Seasons features in HiSITE provide you with a quick and simple… Read more »
Team Spotlight is our new blog series in which we interview HiRUM Software Solutions’ staff members.
Each month we will feature one of our many HiSITE Channel Manager connectivity partners. This month LeisureCom has answered some… Read more »
The HiRUM Marketing Reach program helps with the ongoing challenges of increasing visibility in digital marketing for your property in… Read more »
PCI is a means of building customers’ trust and protecting your business against damaging leaks of confidential customer and payment… Read more »
A world of opportunities is out there… All you need to do is take them.
Our Support team received the following feedback from Beachview Apartments at Villa Paradiso in Palm Cove!
We are excited to announce the launch of two new features on HiSITE- introducing Master Rates & Seasons.
A new version of the Property Occupations (PO) Form 6 has just been released by the Office of Fair Trading.
Personal customer service has always been vital for the hospitality industry.
New advances in technology continue to alter the relationship between properties and guests.
Did you know that you can store important email addresses in HiRUM that can be easily accessed when sending emails,… Read more »
Just as kids get caught up in the hype around the latest tech gadget to hit the market, so too… Read more »
Queensland’s Residential Tenancies Authority is modernising its bond lodgement and refund system along with a number of other enhancements. Read… Read more »
Some great feedback our support team received from Aegean Resort Apartments in Surfers Paradise! “Just wanted to pass on my… Read more »
FREE INTEGRATION TRIAL ENDING SOON!* Sign up by 29 July. Seamlessly connect HiRUM Front Desk and SiteMinder HiRUM and SiteMinder have worked… Read more »
Currently you may have noticed an increase in spam email being sent to your public email address and some of… Read more »
Happy EOFY! End of Financial Year is often hyped to be an unbearably busy and stressful time for business owners.
JETMAX and all its affiliated brands were recently acquired by the Flight Centre Travel Group, and have subsequently made some changes… Read more »
START THE NEW FINANCIAL YEAR WITH THE PERFECT END-TO-END HOSPITALITY SOLUTION
Our Support Team have been listening to your feedback and appreciate all of your comments.
Technology that transforms travel HiRUM have partnered with 7 Point Hotel Distribution to provide clients access to the Sabre network…. Read more »
INCREASE YOUR DIRECT BOOKINGS AND REACH NEW POTENTIAL GUESTS Daily deal sites are incredibly effective for getting new customers to… Read more »
HiRUM and SiteMinder have today announced a partnership to offer a new, wholly-integrated online distribution solution for hotels in the… Read more »
The following tutorial will assist when you wish to tick off deposits. Please bare in mind that this is an… Read more »
https://www.hirum.com.au/blog/tip-of-the-week-setting-up-a-group-code/The following tutorial will assist when you want to add a creditor in HiRUM. Select the Creditors icon, and click… Read more »
The following tutorial will assist you if you want to set up an agent account in HiRUM. To add a… Read more »
Ransomware is one of the bluntest and most malicious forms of computer virus. It shoves itself unavoidably right in your… Read more »
In today’s accommodation industry, implementing a mobile-friendly website is essential as the way your guests book online is changing rapidly…. Read more »
This week, our Tip of the Week will assist if you need to export availability from HiRUM to HiSITE. When… Read more »
The following tutorial will assist if you need to hold funds for one of your owners. You may come across… Read more »
Last night, the HiRUM Networking Event was held at Norfolk Luxury Beachfront Apartments. It was a lovely evening, which included… Read more »
Our Support team received the following feedback from Caribbean Resort Mooloolaba!
The following tutorial will assist if you need to draw against managers funds prior to the End of Month. Prior… Read more »
In today’s travel and tourism industry, competition between providers has risen extremely. Due to this, establishing and maintaining a competitive… Read more »
Our Support team received the following feedback from Glen Eden Beach Resort!
This week’s tip of the week will assist you with guests and bonds. Firstly we will receipt a bond against… Read more »
This weeks Tip of the Week will assist when you want to load set prices on group revenue codes. Follow… Read more »
A recent study by hotel app provider Eviivo was undertaken to test the theory of whether travellers are actually influenced… Read more »
HiRUM Software Solutions has recently partnered with Shane Aeberli from Resort Mates to provide complimentary one on one support to… Read more »
There is much focus these days on the value of repeat business within the accommodation industry but what is often… Read more »
This weeks Tip of the Week will assist if you wish to make the rooms in HiSITE Channel Manager available… Read more »
Beginning January 12, 2016, only the most current version of Internet Explorer will receive technical support and security updates.
We have been notified that some Gold Coast Tourism members have received an invoice from an organisation calling themselves Qld… Read more »
Our Tip of the Week will assist if you wish to manage inclusions with HiSITE Channel Manager. The following is… Read more »
As we are reaching the end of 2015, the travel industry is now focused on analysing and determining the type… Read more »
HiRUM has recently completed the Plantation Resort‘s new website look, and everyone agrees that it looks amazing! Their new website… Read more »
The team at HiRUM would like to welcome Wharf Apartments to the HiRUM family. This stunning Holiday Apartment is located in… Read more »
HiRUM Software Solutions have recently designed Ravensbourne Escape website. The new website now promotes Ravensbourne Escape best available features. Visit… Read more »
Follow the steps below to set up a new Group Code. Click on to the Groups icon, select the insert… Read more »
Brett and John have finished up their stay in LA, and now their adventure continues in San Francisco and Las… Read more »
Brett and John have landed in LA! The guys have been checking out the sights around Hollywood, Venice Beach, Santa… Read more »
Claimed by Amadeus, it is estimated a drastic increase of 10%-15% in incremental revenue is now earned. It is argued,… Read more »
While other industries wind down from 24th December to enjoy the Christmas and New Year’s celebrations, property managers continue working… Read more »
The following will assist if you want to remove an Agent Rebate in HiRUM. To find out which amount of… Read more »
END OF MONTH IS RIGHT AROUND THE CORNER!!! Have you considered doing a trial balance? If you ever have trouble… Read more »
If you need to change ownership of a unit, follow the steps below: Click on your Units icon and highlight… Read more »
The HiRUM Support Team were absolutely delighted to receive the below feedback from our clients Jo and Jack at Pacific… Read more »
The following tutorial will assist you if you need to give an owner an early payment. If you are required… Read more »
HiRUM Software Solutions has now offered a connection to Hostelworld through HiSITE Channel Manager for 3 months. Many of our budget… Read more »
In HiSITE, when a property is connected to a Channel it means that it is automatically updated as you make… Read more »
Today, many property managers ignore or perceive responding to guest TripAdvisor reviews as a low priority. In other words, property… Read more »
Travel booking site Expedia has agreed to buy publicly traded vacation rental company HomeAway for $3.9 billion, the companies announced… Read more »
The Booking.com Connectivity exchange event was held in Amsterdam this year on 27th to 28th October. Sylvia and Philip Johnston,… Read more »
HiRUM Software Solutions is excited to announce that an exciting new booking channel is now available to HiSITE users: Zbreaks! Zbreaks… Read more »
During the End of Month process you will need to view your Monthly Summary Report. When you exit the report… Read more »
HiRUM Software Solutions has been working with an exciting new online booking channel. Zbreaks allows your guests to book their… Read more »
Many people, particularly marketers within the property industry struggle to define the term content marketing and aren’t quite sure how… Read more »
Prior to fixing the error go and get the original Cashbook that was printed on the day that is showing… Read more »
Hotel metasearch: the latest proven way to get results from your online distribution, direct to your property. Consumers are time… Read more »
The largest, most trusted consumer review site now offers the opportunity for their clients reviewing your property to instantly book… Read more »
Independently owned HotelsCombined brings you Revato, it’s Book Direct Platform. Property managers can connect and have your direct rates visible… Read more »
As part of our HiRUM rebranding, we have implemented a new and exciting feature for our properties to log all their… Read more »
If you can’t check a guest in because HiRUM says a booking is already in the unit, firstly check that… Read more »
Our team of marketing experts will ensure you receive the best possible results by driving your online business presence.
HiSITE Book Direct Offers Stay Pay Deals for Your Guests The longer you stay, the less you pay! Using HiSITE… Read more »
Congratulations to our client, The Observatory Hotel in Port Macquarie, who has been recently recognised for their strong dedication to sustainability…. Read more »
Babies, Babies, Babies – our HiRUM family is growing!!!! Today Sarah is leaving us to wait for the arrival of her… Read more »
HiRUM Software Solutions is delighted to announce that our company has won the September Gold Coast Business Excellence Award for… Read more »
Did you know you can send SMS alerts to communicate with your guests? Contact your guests before they arrive at… Read more »
Please remember that whenever an OTA changes their commission rate, your HiRUM and HiSITE will need to be updated to… Read more »
Did you know? You can change the number of photos displayed on your booking form’s image carousel! This can be… Read more »
The Micro-Revolution The hotel scene is going micro. From independent hoteliers to big-name chains like Marriott, accommodation providers are taking… Read more »
If emails are not sending from HiRUM or the email box is not appearing, the problem can be resolved by… Read more »
Congratulations to our HiRUM client Ivory Palms Resort in Noosa, who launched their new wood fired pizza oven on Friday…. Read more »
There’s been a lot of talk recently about the Billboard Effect and how it can result in an increase of… Read more »
We love hearing from our clients and providing them with excellent service and support. “Just wanted to let you know what… Read more »
Once again a number of accommodation providers have been in contact with Accomnews regarding receiving invoices for unauthorised website and… Read more »
Automatic Conversion for Global Appeal. Gain worldwide exposure for your property and sell your rooms in countries all around the… Read more »
Security is a top priority for HiRUM Software Solutions. We invest a lot in making sure that our services use… Read more »
Sylvia Johnston, Senior Executive of HiRUM Software Solutions, explains why you need to maximise Meta Channels now to ensure your… Read more »
Q: I received a booking email from HiSITE Channel Manager, but it has not dropped into HiRUM Front Desk. What… Read more »
In 2014, several Google employees made informal statements that mobile search queries would probably overtake desktop queries at some point… Read more »
Q: Can HiSITE Channel Manager support a multi-property network? A: Yes, with HiSITE Channel Manager you can manage your whole… Read more »
The importance of website “freshness” Back in November 2011, Google introduced an algorithm change to ensure their search results are “fresher”…. Read more »
The HiRUM/HiSITE Knowledge Base is a part of our new Service Desk for submitting questions and requests for assistance. Enter your… Read more »
Q: Can I change how the HISITE Book Direct booking form looks to suit our brand and current website design?… Read more »
Many hoteliers believe that personalisation is as simple as adding your guests’ first names to emails, but it requires much… Read more »
Did you know? When clearing your owner payments in HiRUM Front Desk if you push the asterisk * key on your… Read more »
HiRUM Software Solutions was an exhibitor at the Gold Coast ARAMA Annual Trade & Services Expo. The trade show was… Read more »
Q: Can HiRUM Front Desk also help to promote my property? A: Yes! Our reservation software can target niche markets… Read more »
HotelsCombined cuts through availability and prices from all the top travel websites from around the world, including Booking.com, Expedia,… Read more »
While last financial year showed strong figures for bookings, surprisingly on average the accommodation industry saw profitability decrease. Higher commissions… Read more »
HiRUM Website Design for hotels uses our 16 years of industry experience to create responsive websites that will increase your… Read more »
2015 is shaping up as a year of travel metasearch. Whilst each site varies in style, presentation and ease of… Read more »
You can now connect your property to Hostelworld using HiSITE Channel Manager! This channel is not just for Hostels. A large… Read more »
HiRUM Software Solutions was one of 5 Platinum Sponsors of Mantra Hotels’ Annual Conference at Kingscliff, northern New South Wales…. Read more »
Paul Keating has delivered some tough love to Australian hoteliers, warning operators they were stuck in the 80s and 90s…. Read more »
For any new support assistance please ensure you Contact HiRUM support at info@hirum.com.au. As our individual Support agents are not always… Read more »
Our IT Technician Rene is celebrating his 10th year at HiRUM Software Solutions. Rene has been with HiRUM from our humble… Read more »
It’s snowing!! Photos from across the Snowy Mountains have begun to flood in as the flakes start to fall. We… Read more »
Welcome to HiRUM! This beautiful property is perched high on a ridge in the magnificent Gold Coast hinterland at Willow… Read more »
End of Financial Year is often hyped to be an unbearably busy and stressful time for business owners. Visions of people frantically… Read more »
The agent formerly known as Check-In has recently been sold, and is now known as Jetmax. If your property is… Read more »
Facebook, Twitter, LinkedIn, Instagram, Vine, Tumblr, Pinterest, Snapchat – so many social networks, so little time! Properties need to think… Read more »
As a property manager, it’s not uncommon to sign up to various products and services online to help promote and… Read more »
These little guys have been popping up at HiRUM properties around the country for over a year now! Have you… Read more »
Please be aware that you may have received a fraudulent email, appearing to be sent from travelgate.com.au or hirum.com.au titled… Read more »
Online hoaxes are becoming more sophisticated, making it very difficult to identify whether an email, SMS or website is real… Read more »
An important message from Gold Coast Tourism: You will probably all be aware or have been told of situations within… Read more »
Hooroo is the latest online travel agent to raise its commissions following Expedia’s acquisition of Wotif, while industry giant Booking.com… Read more »
Our new HiRUM How-To Videos demonstrate each of our support help articles in action! Watch the process and be guided… Read more »
Windows 10 is on the horizon and scheduled for release sometime in mid to late-2015. Microsoft will be offering a free upgrade to… Read more »
A few properties have recently been caught out with overbookings from Booking.com in HiSITE Channel Manager. Some cases were a… Read more »
With many Wotif properties now making the switch to Expedia, HiRUM Software Solutions would like to remind our clients who are… Read more »
As you may already be aware, scammers are increasingly trying to find ways to gain access to online platforms like… Read more »
UPDATE: Your Quickbeds password must be changed by 2pm on Wednesday, 13 May 2015. For more information please click here…. Read more »
We are proud to introduce a new and exciting way for our properties to submit support requests for HiRUM Front… Read more »
Surfers Paradise really turned on perfect conditions for this morning’s Women In Tourism Breakfast. Held in the Surfers Paradise… Read more »
Whilst there were some initial teething problems with Expedia folding Wotif into their distribution channel, those issues now appear to… Read more »
Learn how to do business with visitors from China, the largest market for Gold Coast tourism. 6 week program commences Thursday… Read more »
Here’s something you may have missed! Last Tuesday, the 24th at the Tugun Surf Club, ARAMA members gathered for the… Read more »
Rejected – No Allocation Message A HiSITE Channel Manager Booking Alert – Low Allocation email will be sent to your… Read more »
Smoke Alarm Solutions supplies, installs and services smoke alarms in more than 210,000 Australian Homes, and have been doing so since… Read more »
Dealing with Zig Zag Bookings When a booking comes through to HiRUM with a unit number that looks similar… Read more »
EXPEDIA Connectivity Update Further to our recent difficulties with the changes being made by Expedia as they fold the WOTIF… Read more »
An email scam which attempts to capture commissions paid to Booking.com has been circulating around Europe, with a number of… Read more »
“Midnight Oil sang: “The rich get richer, The poor get the picture, The bombs never hit you, When you’re down so low, Bombers keeping… Read more »
The influence and impact of mobile devices on online booking is continually growing. eMarketers forecast that 47% of all online… Read more »
ARAMA Free to Enter Members Information Event Find out about the latest proposed changes to Property Laws in 2015 and… Read more »
Want to know the latest in what is happening with online bookings? – Expedia has just purchased Travelocity from Sabre… Read more »
Lisa Batey has reached the milestone of 10 years service with HiRUM Software Solutions Thank you Lisa for all… Read more »
With resorts and hotels all over the world going green, there is a mass desire to protect local environments, while… Read more »
What does the future of travel hold? Check-in by robot? Budget space flights? Virtual holidays? Hotels on the moon? Read… Read more »
Wondering what’s in store next for Google when it comes to the travel industry? A recent article in tnooz written… Read more »
The ACCC has today cleared the way for Expedia to complete its takeover bid of Wotif, concluding that the proposed… Read more »
If you have been with HiRUM for a while, you will have already heard us extolling the importance of mobile… Read more »
The Australian Competition and Consumer Commission (ACCC) have waded into the sale of Wotif to Expedia. They have indicated that… Read more »
Tourism and Events Queensland have published the results of an excellent survey undertaken by Tourism Research Australia. As accommodation providers,… Read more »
Congratulations to Chateau Beachside on the Gold Coast who achieved our first ever Google Hotel Finder Direct booking after they… Read more »
Google is without rival in its industry dominance as a search engine and is naturally THE go-to source of instant… Read more »
If you are still under any illusions about the potential power of Google Hotel Finder, and its possible impact on the… Read more »
HiRUM actively supports the local community whenever we get a chance, and a number of HiRUM staff regularly participate in the… Read more »
We are very excited to announce that HiRUM has won the Gold Coast Business Excellence Award in the Knowledge Management… Read more »
Good News For the Queensland tourism Industry: Deputy Premier, Minister for State Development, Infrastructure and Planning The Honourable Jeff Seeney… Read more »
WILL GOOGLE HOTEL FINDER STOP THE OTA’s FROM STEAL YOUR LUNCH? Tnooz recently published a very interesting and informative article about the… Read more »
Without doubt, the on-line travel industry generates a massive annual turnover, with $162 billion in sales in 2012. The travel… Read more »
12 May 2014 Google Indoor Street View is ideal for businesses which welcome people into their space. This is particularly… Read more »
How will the POA affect Management Rights? In an article published by accomnews on 30 April, John Mahoney of Mahoney… Read more »
She might be little in stature, but she is definitely aiming very big! Three weeks into the job and Snowy Johnston is already… Read more »
An understanding of Behavioural Economics in accommodation marketing can help you to market your property more effectively Tnooz has recently published… Read more »
Your trust account and the way you operate it is your lifeline. When dealing with thousands of dollars there are… Read more »
Have you been watching the developments in Google Hotel Finder? We genuinely believe that Hotel Finder will be a game… Read more »
Darren Huston, CEO of Priceline Group Inc, has confirmed that Facebook and Twitter ads have not been providing the desired… Read more »
As our valued clients, we like to ensure that HiSITE Channel Manager is providing you with the channel connections that… Read more »
After a lengthy recruitment process, and an overwhelming response to our Seek advertisement, we’d like to introduce the newest member of… Read more »
Exciting News! In just three short weeks ago we said goodbye to Tash as she headed off to wait for… Read more »
For all our Gold Coast Resorts and Accommodation Properties; Surfers Paradise Festival is on 2nd – 26th April 2014 Surfers… Read more »
A resident letting agent and his associated company have incurred costs of in excess of $760,000, and are no longer… Read more »
As an ex-property manager in a real estate business, I am only too aware that real estate agents see the… Read more »
You have no doubt heard us talking about Google Hotel Finder, and the dramatic difference we believe Hotel Finder will… Read more »
Who can forget Check-in.com? …….the Online Travel Agent which left us unceremoniously last year, with $4.4 million in debt and… Read more »
We were treated to another fantastic Women In Tourism Breakfast (WIT) at the beautiful Sheraton Mirage last Friday morning. If… Read more »
This article is about how Google HotelFinder is affecting Wotif. To connect your property to Google Hotel Finder CLICK HERE… Read more »
An interesting proposal for all our Property Management System users to ponder….. The City Of Gold Coast Mayor, Councillor Tom… Read more »
To all our PMS Clients and Channel Manager System clients – let’s get on board and help these two little… Read more »
It’s no secret that 16 to 24 years olds are incredibly tech savvy, and without a doubt are social media… Read more »
The Office of Fair Trading has recently been conducting random inspections Some of the items that they seem to be… Read more »
Thank you for everything you have done over the past 10 years! All the Team at HiRUM wish you the… Read more »
As a Resident Manager with a lot invested in your accommodation property, both emotionally and financially, the temptation may certainly… Read more »
Have you recently considered the SECURITY and BACKUP of your HiRUM Property Management System Data and Documents? On the Backup… Read more »
Realistic, achievable, measurable business goals will help you to set a plan for the future and reach it……Have a think… Read more »
The Management and Staff of HiRUM Software Solutions wish you a happy and prosperous 2014. We look forward to… Read more »
Thank you and your Staff with your help with our change over from our previous PMS. We are soooo happy… Read more »
Another compelling reason for our property management software users to become members of ARAMA; ARAMA had previously defended the Management Rights Industry… Read more »
Accomnews have recently published a fantastic interview with Kirra Surf Apartments, extolling the benefits of HiRUM Property Management Software. Kirra… Read more »
Accommodation Achiever Award Winner The Accommodation Achiever Awards were announced last night in Sydney. These awards recognise high achievers across… Read more »
In the lead up to the silly season, it is opportune to give some thought to the Christmas Party responsibilities… Read more »
Guess what? To all our Property Management Software users, stay tuned, as change is in the wind. The new draft… Read more »
Are the Online Travel Agents hijacking your brand? Recent actions by some leading players in the accommodation market, may give… Read more »
How would you feel about letting a guest stay on credit? How about they stay at your property no questions… Read more »
Check your Holiday Rates To Take Advantage Of Peak Season Bookings HiSITE Channel Manager clients….It’s November already…. bookings for the… Read more »
Queenstown, New Zealand HiRUM is proud to showcase another beautiful property. Our clients, Villa Del Lago, sent through this beautiful… Read more »
Why Onsite Management Works Better For Lot Owners? Without a doubt, onsite management has a substantial advantage over property management… Read more »
HiRUM Accommodation Software had the pleasure of attending a fantastic Women In Tourism Breakfast on the 4th October, in support… Read more »
In a joint statement, Campbell Newman and Jann Stuckey have announced another boost to Gold Coast Tourism, with an advertising… Read more »
The Honourable Jann Stuckey, Minister for Tourism, has announced that the Gold Coast, and Gold Coast holidays in particular, will… Read more »
The Importance Of Investigating and Structuring Any New Business Carefully To Maximise Asset Protection Tony Rossiter from Holmans Accounting published… Read more »
No doubt about it, here at HiRUM we are enjoying the stunning Gold Coast weather. But it is very difficult not to… Read more »
ARAMA held another very successful Letting Pool Workshop on the Gold Coast on Wednesday night. Around 60 people attended the… Read more »
Check-in.com.au undergoing system maintenance Check-in.com.au have advised that they will undergo system maintenance this Friday. Please be advised Check-in will… Read more »
The Accommodation Industry Golf Club held another successful golf day on the 5th September at Arundel Hills Golf Club. The… Read more »
What a wonderful start to a Friday morning! Last Friday we were lucky enough to attend the Women In Tourism… Read more »
“Just wanted to say THANKS to Phillip and Sylvia, who both helped me on Sat and Sun of last week… Read more »
Check-in.com has been purchased and re-listed just 8 weeks after their financial collapse under debts (reportedly) in excess of $4.4… Read more »
Recently several hospitality managers have been caught out by unwittingly handing over their sensitive business data to a third party… Read more »
Being new to the industry we have had to learn the ins and outs of resort management quite quickly. HIRUM… Read more »
“We have been using Hirum at our resort Portobello By The Sea for the past 8 years. Having used other… Read more »
“I have used HiRUM Hospitality Software for 13 years across a number of different properties. I have also recently switched… Read more »
“Guests are our number one priority. We are hands on and do most things ourselves when it comes to them…. Read more »
‘Hirum is a user-friendly, efficient and comprehensive reservations system that I have used for almost 15 years across several properties…. Read more »
“HiRUM Trust Account System has enabled us to very successfully run our two Management Properties for the past 14 years…. Read more »
By John Mahoney, Mahoney Lawyers mahoneylawyers.com.au In what is one of the most important decisions ever for the management rights… Read more »
Written By Frank Higginson Of Hynes Legal When I first started my articles of clerkship at a venerated management rights… Read more »
It appears that Accommodation providers in Western Australia are being targeted by scammers, who are using stolen credit cards to… Read more »
Trinity Beach does it again with three properties being ranked in the top nine accommodation houses in Australia in the… Read more »
An interesting trend is emerging which will surprise many Property Managers. Over the past two years direct to property online… Read more »
Did you know that Hirum Property Management Software allows property managers to access their database to create their own marketing… Read more »
In recent times how often have you had clients walk in the door and request a month long accommodation booking?… Read more »
HiRUM is always keeping an eye out for useful information to pass onto you, we’d even love to hear your… Read more »
Hirum users who have the Hirum booking form on their own web site along with direct integration into Hirum enjoyed almost $1million worth of direct bookings during the month of July. This in turn resulted in an additional $80,000 increase in revenue for their owners as well as saving the managers a lot of money in both time and workload.
This is a true win win for all parties.
…..Even better, the Hirum total solution allows you to increase your owners return by 8%, now wouldn’t that put a smile on their faces!
The most difficult time is when a hotel or resort changes hands but no reference is made in the contract of sale as to the ownership of the Website and the domain name. The reason behind this is often quite alarming, the sellers simply don’t know and the buyers simply don’t know to ask!
