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Each month we will feature one of our many HiSITE Channel Manager connectivity partners. This month LeisureCom has answered some… Read more »
The HiRUM Marketing Reach program helps with the ongoing challenges of increasing visibility in digital marketing for your property in… Read more »
PCI is a means of building customers’ trust and protecting your business against damaging leaks of confidential customer and payment… Read more »
A world of opportunities is out there… All you need to do is take them.
Our Support team received the following feedback from Beachview Apartments at Villa Paradiso in Palm Cove!
We are excited to announce the launch of two new features on HiSITE- introducing Master Rates & Seasons.
A new version of the Property Occupations (PO) Form 6 has just been released by the Office of Fair Trading.
Personal customer service has always been vital for the hospitality industry.
New advances in technology continue to alter the relationship between properties and guests.
Did you know that you can store important email addresses in HiRUM that can be easily accessed when sending emails,… Read more »
Some great feedback our support team received from Aegean Resort Apartments in Surfers Paradise! “Just wanted to pass on my… Read more »
FREE INTEGRATION TRIAL ENDING SOON!* Sign up by 29 July. Seamlessly connect HiRUM Front Desk and SiteMinder HiRUM and SiteMinder have worked… Read more »
Currently you may have noticed an increase in spam email being sent to your public email address and some of… Read more »
JETMAX and all its affiliated brands were recently acquired by the Flight Centre Travel Group, and have subsequently made some changes… Read more »
START THE NEW FINANCIAL YEAR WITH THE PERFECT END-TO-END HOSPITALITY SOLUTION
Our Support Team have been listening to your feedback and appreciate all of your comments.
HiRUM and SiteMinder have today announced a partnership to offer a new, wholly-integrated online distribution solution for hotels in the… Read more »
Our Support team received the following feedback from Caribbean Resort Mooloolaba!
Our Support team received the following feedback from Glen Eden Beach Resort!
We have been notified that some Gold Coast Tourism members have received an invoice from an organisation calling themselves Qld… Read more »
HiRUM has recently completed the Plantation Resort‘s new website look, and everyone agrees that it looks amazing! Their new website… Read more »
Brett and John have landed in LA! The guys have been checking out the sights around Hollywood, Venice Beach, Santa… Read more »
While other industries wind down from 24th December to enjoy the Christmas and New Year’s celebrations, property managers continue working… Read more »
END OF MONTH IS RIGHT AROUND THE CORNER!!! Have you considered doing a trial balance? If you ever have trouble… Read more »
HiRUM Software Solutions has now offered a connection to Hostelworld through HiSITE Channel Manager for 3 months. Many of our budget… Read more »
Travel booking site Expedia has agreed to buy publicly traded vacation rental company HomeAway for $3.9 billion, the companies announced… Read more »
Independently owned HotelsCombined brings you Revato, it’s Book Direct Platform. Property managers can connect and have your direct rates visible… Read more »
As part of our HiRUM rebranding, we have implemented a new and exciting feature for our properties to log all their… Read more »
If you can’t check a guest in because HiRUM says a booking is already in the unit, firstly check that… Read more »
Congratulations to our client, The Observatory Hotel in Port Macquarie, who has been recently recognised for their strong dedication to sustainability…. Read more »
Babies, Babies, Babies – our HiRUM family is growing!!!! Today Sarah is leaving us to wait for the arrival of her… Read more »
HiRUM Software Solutions is delighted to announce that our company has won the September Gold Coast Business Excellence Award for… Read more »
Did you know you can send SMS alerts to communicate with your guests? Contact your guests before they arrive at… Read more »
Please remember that whenever an OTA changes their commission rate, your HiRUM and HiSITE will need to be updated to… Read more »
Did you know? You can change the number of photos displayed on your booking form’s image carousel! This can be… Read more »
If emails are not sending from HiRUM or the email box is not appearing, the problem can be resolved by… Read more »
Congratulations to our HiRUM client Ivory Palms Resort in Noosa, who launched their new wood fired pizza oven on Friday…. Read more »
We love hearing from our clients and providing them with excellent service and support. “Just wanted to let you know what… Read more »
Security is a top priority for HiRUM Software Solutions. We invest a lot in making sure that our services use… Read more »
Q: I received a booking email from HiSITE Channel Manager, but it has not dropped into HiRUM Front Desk. What… Read more »
Q: Can HiSITE Channel Manager support a multi-property network? A: Yes, with HiSITE Channel Manager you can manage your whole… Read more »
The HiRUM/HiSITE Knowledge Base is a part of our new Service Desk for submitting questions and requests for assistance. Enter your… Read more »
Q: Can I change how the HISITE Book Direct booking form looks to suit our brand and current website design?… Read more »
Did you know? When clearing your owner payments in HiRUM Front Desk if you push the asterisk * key on your… Read more »
HotelsCombined cuts through availability and prices from all the top travel websites from around the world, including Booking.com, Expedia,… Read more »
Paul Keating has delivered some tough love to Australian hoteliers, warning operators they were stuck in the 80s and 90s…. Read more »
For any new support assistance please ensure you Contact HiRUM support at info@hirum.com.au. As our individual Support agents are not always… Read more »
Welcome to HiRUM! This beautiful property is perched high on a ridge in the magnificent Gold Coast hinterland at Willow… Read more »
End of Financial Year is often hyped to be an unbearably busy and stressful time for business owners. Visions of people frantically… Read more »
The agent formerly known as Check-In has recently been sold, and is now known as Jetmax. If your property is… Read more »
Facebook, Twitter, LinkedIn, Instagram, Vine, Tumblr, Pinterest, Snapchat – so many social networks, so little time! Properties need to think… Read more »
Please be aware that you may have received a fraudulent email, appearing to be sent from travelgate.com.au or hirum.com.au titled… Read more »
Hooroo is the latest online travel agent to raise its commissions following Expedia’s acquisition of Wotif, while industry giant Booking.com… Read more »
Our new HiRUM How-To Videos demonstrate each of our support help articles in action! Watch the process and be guided… Read more »
A few properties have recently been caught out with overbookings from Booking.com in HiSITE Channel Manager. Some cases were a… Read more »
As you may already be aware, scammers are increasingly trying to find ways to gain access to online platforms like… Read more »
UPDATE: Your Quickbeds password must be changed by 2pm on Wednesday, 13 May 2015. For more information please click here…. Read more »
We are proud to introduce a new and exciting way for our properties to submit support requests for HiRUM Front… Read more »
An interesting trend is emerging which will surprise many Property Managers. Over the past two years direct to property online… Read more »