Category: HiRUM Front Desk

woman at front desk using hotel business analytics to personalise customer service | HiRUM

How is Accommodation Management Evolving?

By 28/06/2022

Clearly the front desk is here to stay! Despite predictions in the industry as far back as 2010 and 2011… Read more »

Woman handing over room key to male guest | best PMS for small hotels | HiRUM

How To Choose The Best PMS For Small Hotels

By 06/06/2019

Whether you are managing bed and breakfast accommodation, a motel or a small property with just a handful of rooms,… Read more »

What is a data platform?

What Is a Data Platform and How Does It Work in Hospitality?

By 16/07/2018

Source: Snapshot Team, 25 June 2018 (https://blog.snapshot.travel/what-is-a-data-platform-and-how-does-it-work-for-hotels) With massive amounts of data now available to hotels, it’s safe to say… Read more »

HiRUM's Marketing capabilities

An Insider Look at HiRUM’s Powerful Marketing Capabilities

By 08/03/2018

With this month’s focus on all things marketing, we figured we’d highlight the less-publicised marketing capabilities that our very own… Read more »

Download the HiRUM Anywhere Front Desk App Today

HiRUM Anywhere Front Desk App – Have you downloaded it yet?

By 17/11/2017

The HiRUM Anywhere Front Desk PMS app is designed to give you the ability to manage your critical business information… Read more »

HiSCAN streamlining your operations

How HiSCAN can bring efficiencies to your office

By 18/11/2016

Tired of having mountains of receipts and documents laying around your office, taking up precious real estate? Or having to… Read more »

HiRUM Tip: Save email addresses in Front Desk

By 08/08/2016

Did you know that you can store important email addresses in HiRUM that can be easily accessed when sending emails,… Read more »

Connect HiRUM and SiteMinder: Sign up by 29 July for 3 Months FREE* Integration!

By 19/07/2016

FREE INTEGRATION TRIAL ENDING SOON!* Sign up by 29 July.   Seamlessly connect HiRUM Front Desk and SiteMinder HiRUM and SiteMinder have worked… Read more »

Exclusive for Moteliers: Front Desk and Channel Manager Software from 99/mo.*

By 16/06/2016


Submit HiRUM Support Requests with Service Desk

By 09/06/2016

Our Support Team have been listening to your feedback and appreciate all of your comments.

Are you ready for End of Month? Complete a trial balance!

By 27/11/2015

END OF MONTH IS RIGHT AROUND THE CORNER!!! Have you considered doing a trial balance? If you ever have trouble… Read more »

HiRUM Service Desk

By 15/10/2015

As part of our HiRUM rebranding, we have implemented a new and exciting feature for our properties to log all their… Read more »

Troubleshooting When You Can’t Check-In a Guest

By 15/10/2015

If you can’t check a guest in because HiRUM says a booking is already in the unit, firstly check that… Read more »

Don’t Forget to Update OTA Commission Rates in HiRUM and HiSITE!

By 23/09/2015

Please remember that whenever an OTA changes their commission rate, your HiRUM and HiSITE will need to be updated to… Read more »

HiSITE Channel Manager is HTTPS secure

By 08/09/2015

Security is a top priority for HiRUM Software Solutions. We invest a lot in making sure that our services use… Read more »

Tip of the Week: HiSITE booking has not dropped into HiRUM

By 02/09/2015

Q: I received a booking email from HiSITE Channel Manager, but it has not dropped into HiRUM Front Desk. What… Read more »

Search the HiRUM/HiSITE Knowledge Base

By 24/08/2015

The HiRUM/HiSITE Knowledge Base is a part of our new Service Desk for submitting questions and requests for assistance. Enter your… Read more »

Tip of the Week: Customising Your Booking Form

By 20/08/2015

Q: Can I change how the HISITE Book Direct booking form looks to suit our brand and current website design?… Read more »

Tip of the Week: Clearing Owner Payments

By 13/08/2015

Did you know? When clearing your owner payments in HiRUM Front Desk if you push the asterisk * key on your… Read more »

Need some help? Here’s how to contact our Support team.

By 10/07/2015

For any new support assistance please ensure you Contact HiRUM support at info@hirum.com.au. As our individual Support agents are not always… Read more »

Happy EOFY! It’s time to prepare your Unit End of Year Report

By 30/06/2015

End of Financial Year is often hyped to be an unbearably busy and stressful time for business owners. Visions of people frantically… Read more »

Using Check-In? They’re now known as Jetmax!

By 30/06/2015

The agent formerly known as Check-In has recently been sold, and is now known as Jetmax. If your property is… Read more »

Remember to update your OTA commission rates in HiRUM and HiSITE

By 12/06/2015

Hooroo is the latest online travel agent to raise its commissions following Expedia’s acquisition of Wotif, while industry giant Booking.com… Read more »

HiRUM How-To Videos Now Available!

By 18/05/2015

Our new HiRUM How-To Videos demonstrate each of our support help articles in action!  Watch the process and be guided… Read more »

Booking.com Promotion Rooms

By 08/05/2015

A few properties have recently been caught out with overbookings from Booking.com in HiSITE Channel Manager. Some cases were a… Read more »

HiRUM is enhancing your support experience

By 16/04/2015

We are proud to introduce a new and exciting way for our properties to submit support requests for HiRUM Front… Read more »

HiRUM Software

By 02/07/2012

An interesting trend is emerging which will surprise many Property Managers. Over the past two years direct to property online… Read more »

functions of a property management system | HiRUM

Why more people choose HiRUM than any other product.

By 02/07/2010

…..Even better, the Hirum total solution allows you to increase your owners return by 8%, now wouldn’t that put a smile on their faces!