Category: Hospitality Information
Hospitality Acronyms & Terminology: What’s A Hotel PMS, OTA or GDS?
By HiRUM Software Solutions 14/08/2023We often get questions from clients who are new to property management about hospitality acronyms and travel industry terminology. There’s… Read more »
What Are The Functions Of A Good Property Management System?
By HiRUM Software Solutions 12/08/2023Nowadays to run a successful property business it’s not enough to deliver great customer service. You almost have to be… Read more »
Contractor Marketing …. Are you aware of all the facts?
By HiRUM Software Solutions 23/04/2019With the growth in social media and the need to market your business using Blogs and Newsletters we have seen… Read more »
HomeAway: HiRUM’s Newest Channel Integration
By HiRUM Software Solutions 26/03/2019HiRUM is excited to announce that HomeAway is soon to be our newest OTA channel manager integration. HomeAway is an… Read more »
Hotel Industry Trends: 3 Top Customer Service Trends in Hospitality
By HiRUM Software Solutions 19/09/2018In an industry where service is paramount, staying on top of the latest customer service trends in hospitality can make… Read more »
Airbnb: How we failed to see disruption coming and what to do about it
By HiRUM Software Solutions 07/08/2018“Forced out of the shadows” Written by: Sylvia Johnston, Senior Executive at HiRUM Software Solutions At the ripe old age… Read more »
What Is a Data Platform and How Does It Work in Hospitality?
By HiRUM Software Solutions 16/07/2018Source: Snapshot Team, 25 June 2018 (https://blog.snapshot.travel/what-is-a-data-platform-and-how-does-it-work-for-hotels) With massive amounts of data now available to hotels, it’s safe to say… Read more »
How To Respond To Google Reviews: Best Practice Tips
By HiRUM Software Solutions 08/03/2018The benefits of building a strong online review profile are irrefutable…Online reviews not only provide a unique opportunity to foster… Read more »
How to Leverage Your Hotel’s PMS Data to Increase Direct Bookings
By HiRUM Marketing 09/08/2016Personal customer service has always been vital for the hospitality industry.
Want to increase your profits? Optimise your distribution.
By HiRUM Marketing 08/08/2016New advances in technology continue to alter the relationship between properties and guests.
Paul Keating to Australian hotels: low standards will cost Chinese tourists
By HiRUM Marketing 16/07/2015Paul Keating has delivered some tough love to Australian hoteliers, warning operators they were stuck in the 80s and 90s…. Read more »