Category: Industry Updates


Surety IT Security and Scam Alert – December 2018

By 12/12/2018

Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »


QCAT considers short term letting by-laws

By 27/11/2018

By Frank Higginson, 21 Nov 2018 Source: Hynes Legal Governments create laws.  Courts and tribunals interpret those laws when they make… Read more »

couple on computer | Private Lettings Channels | HiRUM

Private lettings channels shrinking your letting pool? Here’s how to reclaim lost revenue.

By 06/11/2018

Learn how to reclaim lost revenue from private lettings channels. Unless you’ve been living under a rock, you would have… Read more »


First Industry Awards Night a Success with Onsite Managers and Suppliers

By 29/10/2018

Pictured above: Natasha, Russell, Makaila and Gareth – HiRUM Software Solutions And the winner is… In an industry that demands… Read more »

customer at hotel reception | customer service trends in hospitality | HiRUM

Hotel Industry Trends: 3 Top Customer Service Trends in Hospitality

By 19/09/2018

In an industry where service is paramount, staying on top of the latest customer service trends in hospitality can make… Read more »


Airbnb: How we failed to see disruption coming and what to do about it

By 07/08/2018

“Forced out of the shadows” Written by: Sylvia Johnston, Senior Executive at HiRUM Software Solutions At the ripe old age… Read more »

What is a data platform?

What Is a Data Platform and How Does It Work in Hospitality?

By 16/07/2018

Source: Snapshot Team, 25 June 2018 ( With massive amounts of data now available to hotels, it’s safe to say… Read more »

various australian dollar notes | trust property management accounting mistakes | HiRUM Software Solutions

Trust Property Management: 7 Trust Accounting Mistakes You Need to Stop Making Now

By 06/06/2018

Trust Property Management: 7 Trust Accounting Mistakes You Need to Stop Making Now By Steve Bickerton, Director, Bicko’s Bookkeeping With… Read more »

Important Facebook Updates

Facebook Changes Your Property Can’t Afford to Ignore

By 07/03/2018

Organic reach for business pages on Facebook has been declining steadily for a while now, but algorithm changes announced by… Read more »

2018 Property Management Trends

Predicted Property Management Trends for 2018

By 11/01/2018

Predicted Property Management Trends for 2018 Mobile apps, smart home tech, artificial intelligence…whichever way you go, innovative new technologies are… Read more »

Solo Traveller

7 Travel Trends You’ll See in 2018 & How to Capitalise on Them

By 11/01/2018

7 Travel Trends You’ll See in 2018 & How to Capitalise on Them Travel today is not the same as… Read more »

Why settle for the cloud, when the Sky’s the limit!

By 21/12/2016

Many software vendors are touting Cloud as being ‘the be all and end all’ for doing business. At HiRUM though… Read more »

Avoid scammers and keep money from your bookings safe

Avoid scammers over the Christmas period and keep your money firmly in your wallet!

By 17/11/2016

It’s a fact of life that not all people are honest. Usually only a small percentage of the wider population… Read more »

The Opportunity Centre

By 31/08/2016

A world of opportunities is out there… All you need to do is take them.

New version of Property Occupations Form 6 released

By 10/08/2016

A new version of the Property Occupations (PO) Form 6 has just been released by the Office of Fair Trading.

How to Leverage Your Hotel’s PMS Data to Increase Direct Bookings

By 09/08/2016

Personal customer service has always been vital for the hospitality industry.

Want to increase your profits? Optimise your distribution.

By 08/08/2016

New advances in technology continue to alter the relationship between properties and guests.

Gold field or mine field?

By 07/08/2016

Just as kids get caught up in the hype around the latest tech gadget to hit the market, so too… Read more »

Changes to bond refunds by the Residential Tenancies Authority (RTA)

By 03/08/2016

Queensland’s Residential Tenancies Authority is modernising its bond lodgement and refund system along with a number of other enhancements.

Your Money or Your Data: What Is Ransomware?

By 11/04/2016

Ransomware is one of the bluntest and most malicious forms of computer virus. It shoves itself unavoidably right in your… Read more »

Hot Tips to Increase Repeat Business

By 11/02/2016

There is much focus these days on the value of repeat business within the accommodation industry but what is often… Read more »

Expedia buys HomeAway for $3.9B to battle Airbnb.

By 06/11/2015

Travel booking site Expedia has agreed to buy publicly traded vacation rental company HomeAway for $3.9 billion, the companies announced… Read more »