Category: Industry Updates
Changes to bond refunds by the Residential Tenancies Authority (RTA)
By HiRUM Software Solutions 08/01/2021Queensland’s Residential Tenancies Authority is modernising its system for bond lodgement, refunds and disputes along with a number of other… Read more »
Did You Just Hand Over Your Wallet & House Keys To A Complete Stranger?
By HiRUM Software Solutions 16/09/2020In times of crisis, with so many businesses struggling to survive, unscrupulous operators inevitably appear. Seeking to take advantage of… Read more »
Beware of Bait Advertising!
By HiRUM Software Solutions 28/07/2020In pursuit of trying to convince consumers that booking direct is best, many accommodation operators run the risk of falling… Read more »
Surety IT Security and Scam Alert – September 2019
By HiRUM Software Solutions 24/09/2019Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »
Surety IT Security and Scam Alert – May 2019
By HiRUM Software Solutions 27/05/2019Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »
Internet Security Scams and Viruses: How to Keep Your Business Running Smoothly
By HiRUM Software Solutions 26/03/2019According to the Australian Competition & Consumer Commission, Australians reported losing a record high of over $340 million to internet… Read more »
Combustible Cladding: What It Means for Property Managers and Owners
By HiRUM Software Solutions 26/03/2019The ‘Combustible Cladding’ Backstory Within the last couple years, the term “Combustible Cladding” has shown up in the news more… Read more »
Surety IT Security and Scam Alert – March 2019
By HiRUM Software Solutions 19/03/2019Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »
How The New Google Hotels Booking System Is Transforming Property Reservations
By HiRUM Software Solutions 09/02/2019Whether you are running a large hotel with 500 rooms or a small boutique property, you can’t have failed to… Read more »
Surety IT Security and Scam Alert – February 2019
By HiRUM Software Solutions 07/02/2019Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »
The Top 3 Property Management Marketing Tools For 2019
By HiRUM Software Solutions 23/01/2019Whether you run a small bed and breakfast or a large resort, the role that marketing plays, and specifically digital… Read more »
Surety IT Security and Scam Alert – January 2019
By HiRUM Software Solutions 15/01/2019Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »
Surety IT Security and Scam Alert – December 2018
By HiRUM Software Solutions 05/12/2018Surety IT provides a monthly alert of the scams impacting Australian businesses including phishing scams, malware attacks and security breaches/bugs…. Read more »
QCAT considers short term letting by-laws
By HiRUM Software Solutions 27/11/2018By Frank Higginson, 21 Nov 2018 Source: Hynes Legal Governments create laws. Courts and tribunals interpret those laws when they make… Read more »
Private lettings channels shrinking your letting pool? Here’s how to reclaim lost revenue.
By HiRUM Software Solutions 06/11/2018Learn how to reclaim lost revenue from private lettings channels. Unless you’ve been living under a rock, you would have… Read more »
First Industry Awards Night a Success with Onsite Managers and Suppliers
By HiRUM Software Solutions 29/10/2018Pictured above: Natasha, Russell, Makaila and Gareth – HiRUM Software Solutions And the winner is… In an industry that demands… Read more »
Hotel Industry Trends: 3 Top Customer Service Trends in Hospitality
By HiRUM Software Solutions 19/09/2018In an industry where service is paramount, staying on top of the latest customer service trends in hospitality can make… Read more »
Airbnb: How we failed to see disruption coming and what to do about it
By HiRUM Software Solutions 07/08/2018“Forced out of the shadows” Written by: Sylvia Johnston, Senior Executive at HiRUM Software Solutions At the ripe old age… Read more »
What Is a Data Platform and How Does It Work in Hospitality?
By HiRUM Software Solutions 16/07/2018Source: Snapshot Team, 25 June 2018 (https://blog.snapshot.travel/what-is-a-data-platform-and-how-does-it-work-for-hotels) With massive amounts of data now available to hotels, it’s safe to say… Read more »
Trust Property Management: 7 Trust Accounting Mistakes You Need to Stop Making Now
By HiRUM Software Solutions 06/06/2018Trust Property Management: 7 Trust Accounting Mistakes You Need to Stop Making Now By Steve Bickerton, Director, Bicko’s Bookkeeping With… Read more »
The Facebook Algorithm Change Your Property Can’t Afford to Ignore
By HiRUM Software Solutions 07/03/2018Organic reach for business pages on Facebook has been declining steadily for a while now, but a Facebook algorithm change… Read more »
Predicted Property Management Trends for 2018
By HiRUM Software Solutions 11/01/2018Predicted Property Management Trends for 2018 Mobile apps, smart home tech, artificial intelligence…whichever way you go, innovative new technologies are… Read more »
7 Travel Trends You’ll See in 2018 & How to Capitalise on Them
By HiRUM Software Solutions 11/01/20187 Travel Trends You’ll See in 2018 & How to Capitalise on Them Travel today is not the same as… Read more »
Why settle for the cloud, when the Sky’s the limit!
By HiRUM Software Solutions 21/12/2016Many software vendors are touting Cloud as being ‘the be all and end all’ for doing business. At HiRUM though… Read more »
Avoid scammers over the Christmas period and keep your money firmly in your wallet!
By HiRUM Software Solutions 17/11/2016It’s a fact of life that not all people are honest. Usually only a small percentage of the wider population… Read more »
The Booking.com Opportunity Centre
By Carly Crossley 31/08/2016A world of opportunities is out there… All you need to do is take them.
New version of Property Occupations Form 6 released
By Carly Crossley 10/08/2016A new version of the Property Occupations (PO) Form 6 has just been released by the Office of Fair Trading.
How to Leverage Your Hotel’s PMS Data to Increase Direct Bookings
By Carly Crossley 09/08/2016Personal customer service has always been vital for the hospitality industry.
Want to increase your profits? Optimise your distribution.
By Carly Crossley 08/08/2016New advances in technology continue to alter the relationship between properties and guests.
Gold field or mine field?
By Carly Crossley 07/08/2016Just as kids get caught up in the hype around the latest tech gadget to hit the market, so too… Read more »
Your Money or Your Data: What Is Ransomware?
By Carly Crossley 11/04/2016Ransomware is one of the bluntest and most malicious forms of computer virus. It shoves itself unavoidably right in your… Read more »
Hot Tips to Increase Repeat Business
By HiRUM Software Solutions 11/02/2016There is much focus these days on the value of repeat business within the accommodation industry but what is often… Read more »
Expedia buys HomeAway for $3.9B to battle Airbnb.
By Carly Crossley 06/11/2015Travel booking site Expedia has agreed to buy publicly traded vacation rental company HomeAway for $3.9 billion, the companies announced… Read more »