Category: News
Website Analytics: 3 Web Metrics You Should Track In Your Hotel Business
By HiRUM Software Solutions 27/06/2024For most accommodation owners and hoteliers, their hotel website is not only their ‘shop front’ but also a vital tool… Read more »
Marketing Your Vacation Rental Property Through the Winter Months
By HiRUM Software Solutions 10/05/2024One of the challenges for many vacation rental owners is the fluctuating nature of bookings and the inevitable lean periods… Read more »
Unpacking Google Hotel Search: A Comprehensive Guide for Accommodation Owners
By HiRUM Software Solutions 10/04/2024Google is making it easier than ever for accommodation owners to showcase their property to millions of travellers as soon… Read more »
Hospitality Trends 2024: What Are The Emerging Trends in the Hospitality Industry?
By HiRUM Software Solutions 16/02/2024Welcome to the future of hospitality! As we move into 2024, the industry continues to evolve at a rapid pace…. Read more »
Expanding Your Reach: Accessing Expedia’s High Value Travellers
By HiRUM 14/12/2023As an Expedia Preferred Connectivity Partner, you can leverage your connection with HiRUM’s Channel Manager, HiSITE, to distribute rates and… Read more »
Unlocking the benefits: What does it mean to be an Expedia Preferred Connectivity Partner?
By HiRUM 07/12/2023HiRUM’s channel manager, HiSITE, is proud to be continually recognised as an Expedia preferred partner. Whilst this is high praise,… Read more »
What Is A Global Distribution System (GDS) & Which Hotels Benefit Most From It?
By HiRUM Software Solutions 12/10/2023There is so much jargon used in the travel industry, it can be difficult to know your PMS from your… Read more »
Hospitality Marketing: How To Boost Your Bookings
By HiRUM Software Solutions 15/08/2023Whatever type of business you run, there is one crucial element that will help you stand out from the crowd:… Read more »
Hospitality Acronyms & Terminology: What’s A Hotel PMS, OTA or GDS?
By HiRUM Software Solutions 14/08/2023We often get questions from clients who are new to property management about hospitality acronyms and travel industry terminology. There’s… Read more »
A Beginner’s Guide To Holiday Property Management
By HiRUM Software Solutions 13/08/2023Whether you’re looking to rent out a single room in your own property or you own a number of larger… Read more »
What Are The Functions Of A Good Property Management System?
By HiRUM Software Solutions 12/08/2023Nowadays to run a successful property business it’s not enough to deliver great customer service. You almost have to be… Read more »
Artificial Intelligence In The Hospitality Industry: The Potential Impacts Of AI For Hotels
By HiRUM Software Solutions 24/05/2023In the last 6 months the debate around AI (Artificial Intelligence) has ignited fiercely, as we see technology companies race… Read more »
What Is Average Room Rate?
By HiRUM 19/04/2023If you work in the accommodation industry you may be familiar with the term average room rate or average daily… Read more »
How Safe Is The Cloud?
By HiRUM 04/04/2023‘The cloud’- we’ve all heard of it and we’ve probably all used it, often without giving it a second thought…. Read more »
Maximising Your Property’s Online Presence with Google: A Guide to Free Advertising Tools
By HiRUM 13/02/2023Advertising your property online can be a great way to reach a larger audience and attract more bookings. While paid… Read more »
7 Hints To Prepare For Next Holiday Season
By HiRUM Software Solutions 09/01/2023In the blink of an eye another Christmas has passed, and the busy holiday season is drawing to a close…. Read more »
A Letter From The Founders
By HiRUM Software Solutions 14/10/2022To Our Valued Customers, For the past 25 years, our unwavering mission has always been to pioneer technology solutions for… Read more »
Is Your PMS Flexible & Responsive Enough?
By HiRUM Software Solutions 13/10/2022To say that the accommodation industry has changed significantly over the last 10 years seems like an understatement. Clearly the… Read more »
The Power of Guest Reviews
By HiRUM Software Solutions 26/09/2022Don’t Underestimate The Impact Of Guest Reviews In the competitive hospitality market, online hotel reviews have become a VERY important… Read more »
Travel Insights From Expedia
By HiRUM Software Solutions 23/08/2022It is wonderful to see that, even with industry challenges such as rising inflation and staff shortages, global travel trends… Read more »
Queensland Tenancy Laws are changing from October
By HiRUM Software Solutions 23/08/2022It is important to be familiar with these changes and the rights and responsibilities of tenants, owners, property managers, onsite… Read more »
Data Security Risk In Hospitality: Protect Your Travel Business From Scammers
By HiRUM Software Solutions 04/08/2022Travelers are relishing the opportunity to get back into the swing of their business trips, family getaways and summer holidays but unfortunately Cybercriminals have used the time to hone their skills and are ready to use all the tools now at their disposal to monetize their theft at the expense of unsuspecting businesses and travelers.
Hotel Housekeeping: 5 Ways to Boost Productivity & Retention
By HiRUM Software Solutions 28/07/2022We have heard it on the news and seen it all over the internet, “the great resignation”. Businesses that once… Read more »
How is Accommodation Management Evolving?
By HiRUM Software Solutions 28/06/2022Clearly the front desk is here to stay! Despite predictions in the industry as far back as 2010 and 2011… Read more »
How To Market Your Hotel In 2022
By HiRUM Software Solutions 13/05/2022Marketing strategies, tactics and techniques are a part of the essential toolkit for property managers looking to attract as many… Read more »
The Risk Of The Faceless Guest
By HiRUM Software Solutions 03/11/2021The festive season is fast approaching, bringing Christmas carols on the radio, increased occupancies and unfortunately the risk of fraudulent… Read more »
SEO: The Solution To Longer Term Brand Awareness
By HiRUM Software Solutions 06/10/2021As an accommodation owner you’ll be well aware of the vital role your website plays in marketing your business. What… Read more »
Motels are making a well-deserved comeback!
By HiRUM Software Solutions 29/09/2021The evolving landscape of the motel industry and why they are currently having their ‘moment’. For a long time, hotels have sat at the top of the hierarchy in the accommodation industry by being the preferred choice of stay for holiday goers.
7 Essential Property Management Software Features
By HiRUM Software Solutions 25/08/2021Accommodation management can feel like you need to be a master of multiple specialisms including marketing, accounting and maintenance, on… Read more »
Extra Dollars In Your Pocket With Private Cloud
By HiRUM Software Solutions 20/07/2021I’m certain every savvy business owner is constantly on the lookout for ways to save costs in their business but… Read more »
A Specialist Marketing Service For Accommodation Providers Of All Shapes And Sizes
By HiRUM Software Solutions 14/07/2021With discussion evolving around more international travel bubbles opening, what are you doing now to ensure the domestic travel market… Read more »
Balancing SEO With Great Website Design
By HiRUM Software Solutions 14/05/2021Website designers love building beautiful, elegant websites using the latest design trends. They often like to keep things as simple… Read more »
The Importance of Photography
By HiRUM Software Solutions 21/04/2021The importance of photography in marketing your hotel cannot be underestimated. It’s one of the most effective ways to capture… Read more »
How To Adapt Your Marketing Strategy To Deal With Travel Uncertainty
By HiRUM Software Solutions 09/04/2021It’s no exaggeration to say that the current climate of imminent lockdowns and border closures has never posed a greater… Read more »
How To Set Up Google Hotel Ads For Your Property
By HiRUM Software Solutions 24/03/2021What Are Google Hotel Ads? Google hotel Ads is a metasearch engine that has now surpassed Trip Advisor in the… Read more »
How To Spot A Fake Email: The Difference Between Scam, Hoax & Phishing Emails
By HiRUM Software Solutions 17/01/2021Online hoaxes are becoming more sophisticated, making it very difficult to identify whether an email, SMS or website is real… Read more »
Changes to bond refunds by the Residential Tenancies Authority (RTA)
By HiRUM Software Solutions 08/01/2021Queensland’s Residential Tenancies Authority is modernising its system for bond lodgement, refunds and disputes along with a number of other… Read more »
3 Ways To Improve Your Occupancy Rate
By HiRUM Software Solutions 26/11/2020As the borders begin to open up within Australia, now is the perfect time to invest some time and effort… Read more »
The COVID-19 New Normal: Worry-Free Reservations
By HiRUM Software Solutions 11/11/2020COVID-19 has changed guest’s expectations in respect to travel. The uncertainty experienced during the pandemic has resulted in a desire… Read more »
What Is The Best CMS System For Hotel & Accommodation Businesses?
By HiRUM Software Solutions 28/10/2020If you already have a website for your hotel, motel or holiday rental accommodation, you may be familiar with the… Read more »
3 Top Tips To Maximise Your Holiday Rental Income & Get More Bookings
By HiRUM Software Solutions 14/10/2020With the ongoing uncertainty about the closure of borders, many people are researching places to explore closer to home. With… Read more »
Did You Just Hand Over Your Wallet & House Keys To A Complete Stranger?
By HiRUM Software Solutions 16/09/2020In times of crisis, with so many businesses struggling to survive, unscrupulous operators inevitably appear. Seeking to take advantage of… Read more »
The Dark Web: Everything you need to know
By HiRUM Software Solutions 06/08/2020The Dark Web, you may have heard of it, you may have chosen to ignore it. Either way, it’s something… Read more »
7 Essential Software Requirements For Residential Property Managers
By HiRUM Software Solutions 05/08/2020The role of residential property managers can be challenging, to say the least. Aside from the obvious responsibilities of attracting… Read more »
Beware of Bait Advertising!
By HiRUM Software Solutions 28/07/2020In pursuit of trying to convince consumers that booking direct is best, many accommodation operators run the risk of falling… Read more »
5 Of The Best Kept Secrets On The Sunshine Coast
By HiRUM Software Solutions 16/06/2020With so many of us keen to take full advantage of the opportunity to once again explore our fabulous state… Read more »
5 Marketing Strategies to Help Your Property Stand Out from The Crowd
By HiRUM Software Solutions 03/06/2020There has been much talk about an overarching property marketing strategy your business should be implementing at the moment, but… Read more »
5 Hidden Gems You Just Have To Visit On The Gold Coast
By HiRUM Software Solutions 28/05/2020With the easing of lockdown restrictions and overnight stays within Queensland now permitted, we’ve put together a list of 5… Read more »
The Rise Of The Staycation: Is Your Holiday Home Ready To Take Advantage?
By HiRUM Software Solutions 06/05/2020It’s been a while now since the enormously impactful travel restrictions were put in place, which means vacation rental businesses… Read more »
COVID-19 Crisis Mitigation Tips For Property Owners: Part 1
By HiRUM Software Solutions 01/04/2020It’s no exaggeration to say that many of us are still reeling and staggered by the speed with which Coronavirus,… Read more »
COVID-19 Crisis Mitigation Tips For Property Owners: Part 2
By HiRUM Software Solutions 01/04/2020There’s a lot going on in the world at the moment, with many already feeling severe effects, or waiting for… Read more »
Managing online reviews for the good of your business
By HiRUM Software Solutions 26/02/2020It’s a make or break for any industry that operates on the positive consumer experience before them. When customers are… Read more »
Utilise Valuable Market Insights for Better Business Decisions in 2020
By HiRUM Software Solutions 14/02/2020Benchmarking Made Easy with STR At HiRUM, we continue to look ahead at where the industry is going, and focus… Read more »
5 Essential Property Management Marketing Strategies You Need To Use
By HiRUM Software Solutions 12/02/2020Whether you are a new property manager or you’ve been in the industry for a long time, marketing is an… Read more »
HomeAway is now connected to HiSITE Channel Manager!
By HiRUM Software Solutions 31/01/2020HiRUM is excited to announce API integration between HiSITE Channel Manager and HomeAway! HiSITE Channel Manager clients are now able… Read more »
MessageMedia Brings Personalised and Automated SMS to HiRUM Customers!
By HiRUM Software Solutions 29/01/2020It’s easy, it’s effective and it’s here! Wouldn’t you love to create the ultimate travel experience for your customers? Imagine… Read more »
3 Essential Tools To Transform Your Vacation Rental Management Business
By HiRUM Software Solutions 21/01/2020Vacation rentals are a booming sector in the industry at the moment. Whether you are new to property management and… Read more »
Direct Hotel Booking: How To Win Back Business From The OTAs
By HiRUM Software Solutions 04/12/2019The competitive landscape for hotel and property managers has shifted so much in the last 10 years with the emergence… Read more »
The Next Generation in Property Management Mobile Solutions: Vol. 4
By HiRUM Software Solutions 29/11/2019Congratulations! You have made it to the fourth and final instalment in the Property Management Mobile App Solutions blog series…. Read more »
The Next Generation in Property Management Mobile Solutions: Vol. 3
By HiRUM Software Solutions 22/11/2019Welcome to the third instalment in the four-part HiRUM Mobile Solutions blog series. Following our last blog on the Inspection… Read more »
The Next Generation in Property Management Mobile Solutions: Vol. 2
By HiRUM Software Solutions 15/11/2019Following our last post about the next generation of property management mobile app solutions, this article is the second instalment… Read more »
The Next Generation in Property Management Mobile Solutions: Vol. 1
By HiRUM Software Solutions 08/11/2019Anyone who has worked in the Management Rights industry understands all too well that there is seldom enough time to… Read more »
The ‘Schoolies’ Are Here! Top Schoolies Preparation Tips
By HiRUM Software Solutions 06/11/2019Every year in November-December thousands of school leavers’ from around Australia arrive by train, bus and plane, each keen to… Read more »
Meet The Onboarding Team
By HiRUM Software Solutions 10/10/2019Our HiRUM team is comprised of many different people in many different roles. Each of our departments is crucial to… Read more »
How Effective Is Metasearch As An Advertising Channel?
By HiRUM Software Solutions 16/09/2019When it comes to marketing your hotel, the list of strategies available to you can seem overwhelming and the landscape… Read more »
How To Improve SEO Ranking On Google
By HiRUM Software Solutions 28/08/2019In the last of our series of blogs on search engine optimisation, we’re going to take a look at how… Read more »
The Billboard Effect & 5 Ways Your Property Can Make The Most Of It
By HiRUM Software Solutions 16/08/2019If you have been in the hospitality industry for a while and been following the trend and effect patterns, you… Read more »
How SEO Works: SEO Tips For Property Managers
By HiRUM Software Solutions 31/07/2019How SEO Works In our last blog, we looked at what search engine optimisation (SEO) is and explored some of… Read more »
What Is Search Engine Optimisation: A Guide For Property Owners
By HiRUM Software Solutions 24/07/2019We’ve talked in previous blogs about the key features of a well-designed website and the important role that a website… Read more »
The 4 Best Bed And Breakfast Website Design Features
By HiRUM Software Solutions 05/07/2019As a smaller accommodation owner, you may well think that you don’t need a website for your property or that… Read more »
How To Choose The Best PMS For Small Hotels
By HiRUM Software Solutions 06/06/2019Whether you are managing bed and breakfast accommodation, a motel or a small property with just a handful of rooms,… Read more »
5 Ways Your B&B Can Increase Digital Presence and Direct Booking Online
By HiRUM Software Solutions 02/05/2019As the travel industry continues to evolve and new sales channels become available to all property owners, it can be… Read more »
Contractor Marketing …. Are you aware of all the facts?
By HiRUM Software Solutions 23/04/2019With the growth in social media and the need to market your business using Blogs and Newsletters we have seen… Read more »
Internet Security Scams and Viruses: How to Keep Your Business Running Smoothly
By HiRUM Software Solutions 26/03/2019According to the Australian Competition & Consumer Commission, Australians reported losing a record high of over $340 million to internet… Read more »
HiRUM Product Sneak Peek: HiRUM Anywhere Maintenance and Asset Apps
By HiRUM Software Solutions 26/03/2019HiRUM Product Sneak Peek HiRUM is happy to announce that we will soon be adding two additional apps to the… Read more »
What Is Content Marketing And How Can It Benefit Your Accommodation Business?
By HiRUM Software Solutions 26/03/2019What is Content Marketing? It is widely regarded that one of the major drivers for any successful business is a… Read more »
HomeAway: HiRUM’s Newest Channel Integration
By HiRUM Software Solutions 26/03/2019HiRUM is excited to announce that HomeAway is soon to be our newest OTA channel manager integration. HomeAway is an… Read more »
What To Look For In The Best Channel Manager For AirBnb
By HiRUM Software Solutions 07/03/2019Whether you’re managing apartment style vacation rentals, holiday homes, hostels or bed and breakfast accommodation, you are most likely either… Read more »
Airbnb Channel Manager Connection is LIVE!
By HiRUM Software Solutions 12/12/2018HiSITE – Airbnb channel manager connection available today! After a tremendous amount of work from HiRUM’s development team we are… Read more »
Property Management Software For Small Business: 3 Things To Look For
By HiRUM Software Solutions 06/12/2018What To Look For In Property Management Software For Small Business Property management is a challenging industry, particularly when you… Read more »
The Top 3 Features To Look For In Vacation Property Management Software
By HiRUM Software Solutions 15/11/2018Running a vacation property rental business can be very different from that of a large hotel operation. Without the budgets… Read more »
How Good Hotel Inventory Software Will Transform Your Business
By HiRUM Software Solutions 08/11/2018The hospitality and accommodation industry is so fiercely competed that effective inventory management is critical to the success and profitability… Read more »
Private lettings channels shrinking your letting pool? Here’s how to reclaim lost revenue.
By HiRUM Software Solutions 06/11/2018Learn how to reclaim lost revenue from private lettings channels. Unless you’ve been living under a rock, you would have… Read more »
First Industry Awards Night a Success with Onsite Managers and Suppliers
By HiRUM Software Solutions 29/10/2018Pictured above: Natasha, Russell, Makaila and Gareth – HiRUM Software Solutions And the winner is… In an industry that demands… Read more »
Hotel Internet Marketing Strategy: Mastering The Essentials
By HiRUM Software Solutions 18/10/2018Marketing in the accommodation and hotel industry is evolving at a rate of knots and it must often feel overwhelming… Read more »
Hotel Industry Trends: 3 Top Customer Service Trends in Hospitality
By HiRUM Software Solutions 19/09/2018In an industry where service is paramount, staying on top of the latest customer service trends in hospitality can make… Read more »
A Quick Guide To Channel Management In The Hotel Industry
By HiRUM Software Solutions 30/08/2018While driving direct bookings via your website are a fantastic, cost effective method of selling your rooms and managing your… Read more »
7 Things To Look For In Your PMS Provider
By HiRUM Software Solutions 09/08/2018A property manager’s job can be stressful, right? And there are never enough hours in the day to look after… Read more »
Resort News Industry Event a hit with Accom Managers!
By HiRUM Software Solutions 18/06/2018Industry Event Re-Cap! HiRUM Software Solutions recently partnered with Resort News to put on an event specifically for Accom Managers… Read more »
Important Announcement: LIVE CONNECTION with Snapshot!
By HiRUM Software Solutions 07/06/2018Snapshot is an innovative data house and marketplace for hotel related applications. The revolutionary platform allows accommodation providers of all… Read more »
Important Announcement: HiRUM Integrates with CartStack!
By HiRUM Software Solutions 06/06/2018Introducing yet another revolutionary tool which will help you boost your revenue! CartStack is a robust revenue recovery system which… Read more »
Everything You Need to Know About Bundling for Your Management Rights Business: The Good, the Bad & the Rest
By HiRUM Software Solutions 20/04/2018Running a management rights business often means juggling an awful lot of admin. This includes ensuring you invoice all your… Read more »
HiRUM enters agreement with HomeAway
By HiRUM Software Solutions 07/03/2018HiRUM has entered into a property management agreement with HomeAway to afford all our clients the opportunity to distribute their… Read more »
How we plan to minimise disruptions during the ‘Games’.
By HiRUM Software Solutions 07/03/2018The atmosphere in the travel and accommodation industry is starting to build here on the Gold Coast with the Commonwealth… Read more »
A Property Inspection Checklist: Tips To Avoid Compliance Issues
By HiRUM Software Solutions 13/02/2018We’ve heard the horror stories from property managers, of legal battles and expensive mistakes when property inspections aren’t compliant, or… Read more »
HiRUM Anywhere Inspection App – Have you downloaded your free trial yet?
By HiRUM Software Solutions 28/11/2017The HiRUM Anywhere Inspection app is designed to make it easier for you to undertake your property inspections, reducing manual… Read more »
Partner Profile – Meet TrustYou
By HiRUM Software Solutions 17/11/2017Each quarter we profile an affiliated HiRUM partner. Given our new partnership with TrustYou we thought what better company to… Read more »
HiRUM Anywhere Front Desk App – Have you downloaded it yet?
By HiRUM Software Solutions 17/11/2017The HiRUM Anywhere Front Desk PMS app is designed to give you the ability to manage your critical business information… Read more »
HiRUM is expanding – Meet our new recruits!
By HiRUM Software Solutions 09/10/2017An organisation is only as good as its people. At HiRUM we are proud of the team we have created!… Read more »
‘Support the Girls’– helping disadvantaged women of Australia!
By HiRUM Software Solutions 06/10/2017Thank you for your generous donations. To most of us, a bra and sanitary items are essentials, not luxuries. For… Read more »
Set your rates for the Commonwealth Games 2018!
By HiRUM Software Solutions 06/10/2017Now’s the time to prepare! On 4 April 2018, over 6,000 athletes and team officials from 71 nations and territories… Read more »
Introducing HiRUM Anywhere
By HiRUM Software Solutions 26/04/2017Welcome to the future of Property Management ‘HiRUM Anywhere’ A Property Manager’s ticket to freedom The team at… Read more »
HAS YOUR AUDITOR VISITED YOUR OFFICE RECENTLY?
By HiRUM Software Solutions 29/03/2017As many of you know, part of the requirement to maintain a real estate license in QLD or NSW (and… Read more »
Administration services that will make your break!
By HiRUM Software Solutions 20/03/2017As a hotel/resort manager or owner, we know you work incredibly hard, day-in, day-out to provide the best service and… Read more »
Why settle for the cloud, when the Sky’s the limit!
By HiRUM Software Solutions 21/12/2016Many software vendors are touting Cloud as being ‘the be all and end all’ for doing business. At HiRUM though… Read more »
Tour Ticketing: Increase your profit and enhance your customers’ experience
By HiRUM Software Solutions 20/12/2016By simply offering guests activities and packages that may be of interest to them, accommodation providers have the opportunity to… Read more »
Meet our Connectivity Partner, The Hotel Network
By HiRUM Software Solutions 14/12/2016Each month we feature one of our many HiSITE Channel Manager connectivity partners. This month The Hotel Network has answered some questions… Read more »
How HiSCAN can bring efficiencies to your office
By HiRUM Software Solutions 18/11/2016Tired of having mountains of receipts and documents laying around your office, taking up precious real estate? Or having to… Read more »
Meet our connectivity partner LeisureCom
By HiRUM Marketing 06/10/2016Each month we will feature one of our many HiSITE Channel Manager connectivity partners. This month LeisureCom has answered some… Read more »
Help With Increasing Visibility in Digital Marketing
By HiRUM Marketing 06/10/2016The HiRUM Marketing Reach program helps with the ongoing challenges of increasing visibility in digital marketing for your property in… Read more »
Important Reminder: Your HiSITE PCI password needs to be reset every 90 days
By HiRUM Marketing 06/10/2016PCI is a means of building customers’ trust and protecting your business against damaging leaks of confidential customer and payment… Read more »
The Booking.com Opportunity Centre
By HiRUM Marketing 31/08/2016A world of opportunities is out there… All you need to do is take them.
Beachview Apartments at Villa Paradiso in Palm Cove
By HiRUM Marketing 22/08/2016Our Support team received the following feedback from Beachview Apartments at Villa Paradiso in Palm Cove!
NEW HiSITE FEATURES NOW LIVE: Introducing Master Rates and Seasons
By HiRUM Marketing 17/08/2016We are excited to announce the launch of two new features on HiSITE- introducing Master Rates & Seasons.
New version of Property Occupations Form 6 released
By HiRUM Marketing 10/08/2016A new version of the Property Occupations (PO) Form 6 has just been released by the Office of Fair Trading.
How to Leverage Your Hotel’s PMS Data to Increase Direct Bookings
By HiRUM Marketing 09/08/2016Personal customer service has always been vital for the hospitality industry.
Want to increase your profits? Optimise your distribution.
By HiRUM Marketing 08/08/2016New advances in technology continue to alter the relationship between properties and guests.
HiRUM Support gets an A+ from Aegean Resort Apartments in Surfers Paradise
By HiRUM Marketing 25/07/2016Some great feedback our support team received from Aegean Resort Apartments in Surfers Paradise! “Just wanted to pass on my… Read more »
Don’t Become the Victim of a Virus. Backup Your HiRUM Data!
By HiRUM Marketing 01/07/2016Currently you may have noticed an increase in spam email being sent to your public email address and some of… Read more »
HiRUM clients can now list on Sabre
By HiRUM Software Solutions 30/05/2016Technology that transforms travel HiRUM have partnered with 7 Point Hotel Distribution to provide clients access to the Sabre network…. Read more »
HiRUM and SiteMinder partner to increase integrated distribution solutions for Australia’s hotels
By HiRUM Marketing 18/05/2016HiRUM and SiteMinder have today announced a partnership to offer a new, wholly-integrated online distribution solution for hotels in the… Read more »
Caribbean Resort Mooloolaba
By HiRUM Marketing 14/03/2016Our Support team received the following feedback from Caribbean Resort Mooloolaba!
Tip of the Week: Processing a bond using HiRUM
By HiRUM Software Solutions 01/03/2016This week’s tip of the week will assist you with guests and bonds. Firstly we will receipt a bond against… Read more »
Complimentary Consulting Support
By HiRUM Software Solutions 18/02/2016HiRUM Software Solutions has recently partnered with Shane Aeberli from Resort Mates to provide complimentary one on one support to… Read more »
Hot Tips to Increase Repeat Business
By HiRUM Software Solutions 11/02/2016There is much focus these days on the value of repeat business within the accommodation industry but what is often… Read more »
Warning: Hoax Email From “Qld Tourism”
By HiRUM Marketing 14/01/2016We have been notified that some Gold Coast Tourism members have received an invoice from an organisation calling themselves Qld… Read more »
HiRUM Website Design: The Plantation Resort
By HiRUM Marketing 16/12/2015HiRUM has recently completed the Plantation Resort‘s new website look, and everyone agrees that it looks amazing! Their new website… Read more »
Welcome to HiRUM: Wharf Boutique Holiday Apartments
By HiRUM Software Solutions 16/12/2015The team at HiRUM would like to welcome Wharf Apartments to the HiRUM family. This stunning Holiday Apartment is located in… Read more »
HiRUM Developers in the U.S. – Day 1 and 2
By HiRUM Marketing 03/12/2015Brett and John have landed in LA! The guys have been checking out the sights around Hollywood, Venice Beach, Santa… Read more »
Adding Incremental Revenue at Time of Booking
By HiRUM Software Solutions 02/12/2015Claimed by Amadeus, it is estimated a drastic increase of 10%-15% in incremental revenue is now earned. It is argued,… Read more »
Your Christmas Survival Guide
By HiRUM Marketing 01/12/2015While other industries wind down from 24th December to enjoy the Christmas and New Year’s celebrations, property managers continue working… Read more »
Properties listed on Hostelworld seeing great results!
By HiRUM Marketing 10/11/2015HiRUM Software Solutions has now offered a connection to Hostelworld through HiSITE Channel Manager for 3 months. Many of our budget… Read more »
The Importance of Responding to TripAdvisor Reviews
By HiRUM Software Solutions 06/11/2015Today, many property managers ignore or perceive responding to guest TripAdvisor reviews as a low priority. In other words, property… Read more »
Booking.com Connectivity Exchange Event
By HiRUM Software Solutions 05/11/2015The Booking.com Connectivity exchange event was held in Amsterdam this year on 27th to 28th October. Sylvia and Philip Johnston,… Read more »
The Benefits Of Listing Your Property On HotelsCombined Via Revato
By HiRUM Marketing 19/10/2015Independently owned HotelsCombined brings you Revato, it’s Book Direct Platform. Property managers can connect and have your direct rates visible… Read more »
HiRUM Service Desk
By HiRUM Marketing 15/10/2015As part of our HiRUM rebranding, we have implemented a new and exciting feature for our properties to log all their… Read more »
The Observatory is ‘Australia’s Greenest Hotel’
By HiRUM Marketing 06/10/2015Congratulations to our client, The Observatory Hotel in Port Macquarie, who has been recently recognised for their strong dedication to sustainability…. Read more »
Our HiRUM Family is Growing!
By HiRUM Marketing 02/10/2015Babies, Babies, Babies – our HiRUM family is growing!!!! Today Sarah is leaving us to wait for the arrival of her… Read more »
HiRUM has won the Gold Coast Business Excellence Award for Innovation (September 2015)
By HiRUM Marketing 01/10/2015HiRUM Software Solutions is delighted to announce that our company has won the September Gold Coast Business Excellence Award for… Read more »
Tip of the Week: Sending SMS Notifications to Your Guests
By HiRUM Marketing 01/10/2015Did you know you can send SMS alerts to communicate with your guests? Contact your guests before they arrive at… Read more »
Don’t Forget to Update OTA Commission Rates in HiRUM and HiSITE!
By HiRUM Marketing 23/09/2015Please remember that whenever an OTA changes their commission rate, your HiRUM and HiSITE will need to be updated to… Read more »
Tip of the Week: HiSITE Image Carousel
By HiRUM Marketing 23/09/2015Did you know? You can change the number of photos displayed on your booking form’s image carousel! This can be… Read more »
Tip of the Week: HiRUM Emails Are Not Sending
By HiRUM Marketing 15/09/2015If emails are not sending from HiRUM or the email box is not appearing, the problem can be resolved by… Read more »
Ivory Palms Resort Unveils New Wood Fired Pizza Oven
By HiRUM Marketing 15/09/2015Congratulations to our HiRUM client Ivory Palms Resort in Noosa, who launched their new wood fired pizza oven on Friday…. Read more »
Testimonial: Regent Court Apartments & Sunvalley on Currumbin
By HiRUM Marketing 11/09/2015We love hearing from our clients and providing them with excellent service and support. “Just wanted to let you know what… Read more »
HiSITE Channel Manager is HTTPS secure
By HiRUM Marketing 08/09/2015Security is a top priority for HiRUM Software Solutions. We invest a lot in making sure that our services use… Read more »
Tip of the Week: HiSITE booking has not dropped into HiRUM
By HiRUM Marketing 02/09/2015Q: I received a booking email from HiSITE Channel Manager, but it has not dropped into HiRUM Front Desk. What… Read more »
Tip of the Week: Multi-Property on HiSITE Channel Manager
By HiRUM Marketing 26/08/2015Q: Can HiSITE Channel Manager support a multi-property network? A: Yes, with HiSITE Channel Manager you can manage your whole… Read more »
Search the HiRUM/HiSITE Knowledge Base
By HiRUM Marketing 24/08/2015The HiRUM/HiSITE Knowledge Base is a part of our new Service Desk for submitting questions and requests for assistance. Enter your… Read more »
Tip of the Week: Customising Your Booking Form
By HiRUM Marketing 20/08/2015Q: Can I change how the HISITE Book Direct booking form looks to suit our brand and current website design?… Read more »
Tip of the Week: Clearing Owner Payments
By HiRUM Marketing 13/08/2015Did you know? When clearing your owner payments in HiRUM Front Desk if you push the asterisk * key on your… Read more »
Get listed on HotelsCombined with HiSITE Channel Manager
By HiRUM Marketing 04/08/2015HotelsCombined cuts through availability and prices from all the top travel websites from around the world, including Booking.com, Expedia,… Read more »
Paul Keating to Australian hotels: low standards will cost Chinese tourists
By HiRUM Marketing 16/07/2015Paul Keating has delivered some tough love to Australian hoteliers, warning operators they were stuck in the 80s and 90s…. Read more »
Need some help? Here’s how to contact our Support team.
By HiRUM Marketing 10/07/2015For any new support assistance please ensure you Contact HiRUM support at info@hirum.com.au. As our individual Support agents are not always… Read more »
Welcome to the HiRUM family, Peppers Ruffles Lodge & Spa!
By HiRUM Marketing 02/07/2015Welcome to HiRUM! This beautiful property is perched high on a ridge in the magnificent Gold Coast hinterland at Willow… Read more »
Happy EOFY! It’s time to prepare your Unit End of Year Report
By HiRUM Marketing 30/06/2015End of Financial Year is often hyped to be an unbearably busy and stressful time for business owners. Visions of people frantically… Read more »
Using Check-In? They’re now known as Jetmax!
By HiRUM Marketing 30/06/2015The agent formerly known as Check-In has recently been sold, and is now known as Jetmax. If your property is… Read more »
Why you should use Google+ to promote your property
By HiRUM Marketing 29/06/2015Facebook, Twitter, LinkedIn, Instagram, Vine, Tumblr, Pinterest, Snapchat – so many social networks, so little time! Properties need to think… Read more »
URGENT ALERT: Fraudulent email imitating HiRUM and Travelgate
By HiRUM Marketing 28/06/2015Please be aware that you may have received a fraudulent email, appearing to be sent from travelgate.com.au or hirum.com.au titled… Read more »
Remember to update your OTA commission rates in HiRUM and HiSITE
By HiRUM Marketing 12/06/2015Hooroo is the latest online travel agent to raise its commissions following Expedia’s acquisition of Wotif, while industry giant Booking.com… Read more »
HiRUM How-To Videos Now Available!
By HiRUM Marketing 18/05/2015Our new HiRUM How-To Videos demonstrate each of our support help articles in action! Watch the process and be guided… Read more »
Booking.com Promotion Rooms
By HiRUM Marketing 08/05/2015A few properties have recently been caught out with overbookings from Booking.com in HiSITE Channel Manager. Some cases were a… Read more »
Booking.com Guest Communication Changes
By HiRUM Marketing 28/04/2015As you may already be aware, scammers are increasingly trying to find ways to gain access to online platforms like… Read more »
Quickbeds Password Security: Important Information For Hotels
By HiRUM Marketing 28/04/2015UPDATE: Your Quickbeds password must be changed by 2pm on Wednesday, 13 May 2015. For more information please click here…. Read more »
HiRUM is enhancing your support experience
By HiRUM Marketing 16/04/2015We are proud to introduce a new and exciting way for our properties to submit support requests for HiRUM Front… Read more »
HiSITE Channel Manager – Rejected/ No Allocation Message
By HiRUM Software Solutions 20/02/2015Rejected – No Allocation Message A HiSITE Channel Manager Booking Alert – Low Allocation email will be sent to your… Read more »
Mobile Usage and Online Booking
By HiRUM Software Solutions 03/02/2015The influence and impact of mobile devices on online booking is continually growing. eMarketers forecast that 47% of all online… Read more »
Online Bookings -Expedia Buys Travelocity
By HiRUM Software Solutions 27/01/2015Want to know the latest in what is happening with online bookings? – Expedia has just purchased Travelocity from Sabre… Read more »
The future of travel – what will holidays look like by 2024?
By HiRUM Software Solutions 07/10/2014What does the future of travel hold? Check-in by robot? Budget space flights? Virtual holidays? Hotels on the moon? Read… Read more »
ACCC says “yes” to Wotif Takeover By Expedia-Online Bookings
By HiRUM Software Solutions 03/10/2014The ACCC has today cleared the way for Expedia to complete its takeover bid of Wotif, concluding that the proposed… Read more »
Will sale of Wotif impact online bookings?
By HiRUM Software Solutions 11/09/2014The Australian Competition and Consumer Commission (ACCC) have waded into the sale of Wotif to Expedia. They have indicated that… Read more »
Congratulations Chateau Beachside
By HiRUM Software Solutions 11/08/2014Congratulations to Chateau Beachside on the Gold Coast who achieved our first ever Google Hotel Finder Direct booking after they… Read more »
Google Hotel Finder – The Future For On-Line Travel Bookings?
By HiRUM Software Solutions 13/05/2014Without doubt, the on-line travel industry generates a massive annual turnover, with $162 billion in sales in 2012. The travel… Read more »
Accommodation Marketing: Tips For Increasing Your Bottom Line
By HiRUM Software Solutions 30/04/2014An understanding of Behavioural Economics in accommodation marketing can help you to market your property more effectively A recently published article… Read more »
On Site Residential Property Management: Tips To Keep Your Letting Pool
By HiRUM Software Solutions 25/03/2014As an ex-property manager in a real estate business, I am only too aware that real estate agents see the… Read more »
Office Of Fair Trading Inspections
By HiRUM Software Solutions 30/01/2014The Office of Fair Trading has recently been conducting random inspections Some of the items that they seem to be… Read more »
Kirra Surf Apartments Benefit From HiRUM’s Property Management Software
By HiRUM Software Solutions 20/12/2013Accomnews have recently published a fantastic interview with Kirra Surf Apartments, extolling the benefits of HiRUM Property Management Software. Kirra… Read more »
HiRUM PMS Showcases Villa Del Lago
By HiRUM Software Solutions 29/10/2013Queenstown, New Zealand HiRUM is proud to showcase another beautiful property. Our clients, Villa Del Lago, sent through this beautiful… Read more »
Why Onsite Management Wins Hands Down
By HiRUM Software Solutions 22/10/2013Why Onsite Management Works Better For Lot Owners? Without a doubt, onsite management has a substantial advantage over property management… Read more »
Hotham Holidays
By HiRUM Software Solutions 02/10/2013No doubt about it, here at HiRUM we are enjoying the stunning Gold Coast weather. But it is very difficult not to… Read more »
Congratulations to Beachfront Apartments and Vue Apartments Trinity Beach
By HiRUM Software Solutions 01/08/2013Trinity Beach does it again with three properties being ranked in the top nine accommodation houses in Australia in the… Read more »
HiRUM Software
By HiRUM Marketing 02/07/2012An interesting trend is emerging which will surprise many Property Managers. Over the past two years direct to property online… Read more »
Why more people choose HiRUM than any other product.
By HiRUM Software Solutions 02/07/2010…..Even better, the Hirum total solution allows you to increase your owners return by 8%, now wouldn’t that put a smile on their faces!