Search the HiRUM/HiSITE Knowledge Base

The HiRUM/HiSITE Knowledge Base is a part of our new Service Desk for submitting questions and requests for assistance. Enter your topic into the search field and the Knowledge Base suggests answers based on relevance.

Clients with a current support contract and a Service Desk account can access the HiRUM/HiSITE Knowledge Base using your Service Desk credentials.

More ways to contact HiRUM Software Solution’s Support Team:

Feature Request

Is there a feature you would like to request? Or a bug you would like to let us know about? Write a request and vote on other HiRUM users requests.

Support Documents

Our eLearning centre is filled with support documents for all of our software to make your HiRUM experience easier. If you cant find what you are looking for submit a support ticket or give us a call on (07) 5574 4990.

HiRUM/HiSITE Support Desk

Our HiRUM/HiSITE Support Desk is the easiest way to send support tickets. As you type support desk tries to find support documents to help with your issue before needing to submit the ticket.