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HiRUM Software Solutions

Team Spotlight: Meet our international support specialists

Posted by HiRUM Software Solutions - 12/12/2018
Philippines-support

HiRUM’s International Operations

We’ve had a massive couple of growth years here at HiRUM, not just locally, but also abroad! We’re very excited about our rapidly expanding operations internationally and the future opportunities this presents. 

Growth in business is always accompanied with larger scale operations which require a broader team. To keep up with our increasing work-load and the rapidly growing demand for our software (particularly within south-east Asia) we’ve recruited a new support division in the Philippines!

Janet and Christina are the two support superstars heading our new International Support operations. We are honoured to have them as part of the HiRUM family and are proud to introduce them to you today. Read below for a little insider insight!

Janet

Hi, my name is Janet, I have been a Customer Support Officer here at HiRUM for 6 months now and specialise in HiSITE, if I could share one tip with you it would have to be to never delete a room type or un-map any rooms in the channel without first applying a stop sell.

Prior to working at HiRUM, I worked in one of the 5 Star Hotels in Clark, Philippines as one of their IT support team. One of my favourite things about my home town Clark, is the annual Giant Lantern Festivals held in mid-December they are always so much fun and so colourful.

In my spare time I love spending time with my dog Cadee and I also like to watch ASMR videos.

Christina

Hi, my name is Christina and I am an Administrative and Bookkeeping Assistant here at HiRUM. My biggest achievement here so far has been assisting our clients in completing all End of Months and working to deadlines.

One tip I would like to share is to always do your daily reconciliation, generate your cheques, and backup as this will make your life so much easier when it comes to your End of Month.

Before working at HiRUM I worked as an Accounting Officer for a major Thai company here in the Philippines and graduated with a bachelor’s degree in financial management accounting.

One of my favourite places in the world to travel to is Hong Kong Disneyland where I got to meet my favourite Disney character! Micky Mouse!

Thanks for sharing Janet & Christina! 



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