Need some help? Here’s how to contact our Support team.
For any new support assistance please ensure you Contact HiRUM support at info@hirum.com.au. As our individual Support agents are not always checking their personal work inboxes, this will ensure your job is answered as soon as possible.
Alternatively, please feel free to log a Support Ticket through the form at the bottom of our contact us page, or call us on (07) 5574 4990. Our Support Team will contact you as soon as possible. For technical issues, we have a virtual connection allowing us to connect direct to your system and investigate.
More ways to contact HiRUM Software Solution’s Support Team:
Carly Crossley
Hi Linda,
I’ve let our Support Team know that you need some help and they will be in touch soon. In the future the best way to reach out to Support for help is through Service Desk. These requests go directly to our Support Team. Your can access the HiRUM Service Desk by visiting this direct link: https://jira.hirum.com.au:8100/servicedesk/customer/portal/1/user/login?destination=portal%2F1
Hope this helps!
Best regards,
Carly Crossley