For any new support assistance please ensure you Contact HiRUM support at firstname.lastname@example.org. As our individual Support agents are not always checking their personal work inboxes, this will ensure your job is answered as soon as possible.
Alternatively, please feel free to log a Support Ticket through the form at the bottom of our contact us page, or call us on (07) 5574 4990. Our Support Team will contact you as soon as possible. For technical issues, we have a virtual connection allowing us to connect direct to your system and investigate.
Is there a feature you would like to request? Or a bug you would like to let us know about? Write a request and vote on other HiRUM users requests.
Our eLearning centre is filled with support documents for all of our software to make your HiRUM experience easier. If you cant find what you are looking for submit a support ticket or give us a call on (07) 5574 4990.
Our HiRUM/HiSITE Support Desk is the easiest way to send support tickets. As you type support desk tries to find support documents to help with your issue before needing to submit the ticket.