Each month we will feature one of our many HiSITE Channel Manager connectivity partners. This month LeisureCom has answered some questions about their business and how they can help your property.
We are an innovative local provider of travel experiences.
We use a unique business model combining wholesale, retail and closed user group distribution. We are not an OTA.
We have a dedicated professional team of customer service driven individuals in our Queensland reservations call centre who tailor each travel experience to the customers’ needs. All bookings are handled by this team so our service is truly unique.
|Discover Queensland markets directly to an exclusive database who have signed up to receive travel related offers primarily in premium 4 to 5 star properties for 5+ nights. Our reservations centre specialise in providing expert holiday advice that tailors the customers experience to meet their individual needs. Your property will have the opportunity to be featured in email and digital campaigns as well as be recommended to our customers in their tailor-made holiday quotes.
|Hightide Holidays is a membership program that offers discount holidays and travel throughout Australia and internationally via closed user group marketing methods. Our customers are highly responsive to low season travel discounts and packages which are not published in the open market giving properties the opportunity to maintain a premium brand and generate business year-round.
✔ 60 days average lead-time
✔ 5.5 nights’ average length of stay
✔ Booking process handled start to finish – includes customer payment meaning we take the credit card risk
✔ ALL our bookings are non-refundable inside 35 days of check-in
✔ Partner payments remitted twice monthly – normally before the guests’ arrival
✔ 1 million website & social media visitors
✔ 1 million travel club members
✔ Targeted flash sales fortnightly – to drive incremental room nights into “need” periods
✔ 365 day business – not just high season!
We look forward to connecting with you. Feel free to contact us via phone or email OR come and meet us in person when we attend the upcoming HiRUM roadshows to be held around Queensland in the next couple of months – you won’t be disappointed!
Martin Peirone – Product Services Manager
Direct Line: 07 5581 2454
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