Hoteliers, Accommodation and Real Estate Managers know just how hard it is to juggle every aspect of your property. Not only do you have to manage the increasing expectations of your guests but the ‘back office’ tasks of ensuring your accommodation is advertised on the right channels at the right price, integrating with right online travel agents (OTAs) and keeping accurate and transparent records of all your transactions is critical. The role that a good software system can play cannot be overestimated. That’s why we have compiled a list of the best commercial property management software features to help you find the system best suited to your needs.
Software options in the accommodation industry are developing at lightning speed so it’s important that you choose to work with a software provider that is committed to not only staying on top of software developments but setting the trend so that your business can take advantage of the very latest innovations. For several years now many property management software providers have talked about the importance of cloud technology. In fact, cloud technology is not that new now and the latest approach is ‘mobile-first technology’. This means that the software is designed specifically for using on mobile devices and not adapted for it.
With so many aspects of your property to manage, buying separate pieces of software can prove costly and time-consuming. If your property management software system can also manage trust accounting this is just one less unnecessary add-on that you have to consider. Of course, it’s important to also ensure that it’s compliant with statutory legislation as well as being fast and easy to use.
Ensuring your property is visible to as many potential customers as possible around the world is one of the most vital property management software features to look for. Look for a channel manager that has direct two-way integration, automatic and instant updating and multiple connectivity partners, including Online Travel Agents, Meta Search Engines and GDS (Global Distribution Systems) channels.
While having great visibility on as many channels as possible is really important, giving customers the opportunity to book directly with you quickly and easily is still a vital component of a great property management system and avoids the commission costs associated with bookings taken via OTAs. Look for a fully-responsive direct booking system that can be used on any device and integrates with your front desk system to ensure that latest availability is always at your fingertips.
Comprehensive, accurate data is vital in any business but none more so than the accommodation industry. That’s why robust property management analytics are a must when looking at the most important property management software features. Look for an easy to use dashboard that allows you to track your booking progress against your pre-defined goals and compare daily, weekly or monthly booking forecasts against budgets.
HiRUM Software Solutions have been at the forefront of property management software for over 20 years. In fact, our product HiRUM Anywhere, has been designed to not only include all of the property management software features we have talked about here but many more.
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