HiRUM Software Solutions

Welcome to the HiRUM Team Chelcy, Francois and Leah!

Posted by HiRUM Software Solutions - 19/09/2018

As Phil Jackson said, “The strength of the team is each individual member. The strength of each member is the team.”

Lucky for HiRUM, our team just got a whole lot stronger with 3 wonderful new team mates to welcome! We know these guys will each make a splash here and we can’t wait to see what they bring to the team in the future. For now, here’s your chance to get to know them a little better!

Introducing your new Office & Client Services Manager, Francois!

Francois - Hirum client services manager

Francois’ motto is ‘never a problem, always a solution…’. He has over 20 years’ experience working in Iconic buildings on the Gold Coast for various types of accommodation establishments including major Hotel Chains, Strata Titled Resorts, FIFO Villages and Independent providers.

Most recently, he held the position as Font Office Manager for one of the Gold Coast’s largest hotels, so he will be able to give our HiRUM family and clients the reassurance they need to get the job done! He also has a diploma in Hotel Management and Tourism.

With a little more spare time on his hands now, he looks forward to being with his family and having more time to give back to the community, along with expanding his vast collection of music memorabilia!!!


Your newest Client Service Officer (and all-round legend), Leah!

Leah - Client Service Officer

Leah has been working in the Holiday industry for 16 years and has dealt with Resorts from the Sunshine coast to Palm Beach.

Coming fresh from a Building Management role, her skills and experience add to our already richly experienced support team.

On the weekends, Leah enjoys spending time with her 2 daughters and 2 small grandchildren. Exploring the wonderful beaches and nature reserves of the Gold Coast and Northern NSW is also a favourite pass time.

Meet Chelcy, HiRUM’s new Junior Receptionist!

(a.k.a. director of first impressions)
Chelcy - Hirums new junior receptionist

Chelcy has 5 years’ experience in the customer service industry and has worked in hotels and hostels across the coast. And lucky for you, she will be our new voice of HiRUM!

Chelcy is so excited to meet you all and help you along your HiRUM journey.

Chelcy loves spending her spare time with her partner, family and friends either going to the beach or relaxing at home. She also loves travelling (having explored 9 different countries so far) and is looking forward to travelling around Europe very soon!


And in case you’re wondering….there’s no need to worry, our amazing Makaila hasn’t gone anywhere! She has an exciting new role within our team that you’ll be hearing about in our next newsletter!

We want to extend a very warm welcome to Francois, Leah and Chelcy! We are so excited to have you all as such integral members of our team and look forward to many exciting times ahead together!


Other articles of interest:

HiRUM is expanding – Meet our new recruits!

Our HiRUM Family is Growing!

7 Things To Look For In Your PMS Provider

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