We Stand Together: A statement from Director, Philip Johnston & Senior Executive, Sylvia Johnston

To our clients and friends in the hospitality industry,

We know there are challenging times ahead for all of us involved in the hospitality industry. COVID-19 has caught us off guard. A promising 2020 for Australian tourism has instead been met with a global pandemic.

As a family run business, we understand the stress and concern that is looming. That’s why it’s important to remember we are in this together and will get through this together.

We want you to know we are here for you to the best of our ability. We have taken the necessary measures to ensure our team are safe and healthy, enabling them to provide you with the support and guidance you need in this trying time.

This won’t last forever.

Please stay positive and use this time wisely, to ensure we are ready for what will be a truly overwhelming comeback once this is all over.

Thoughts are with everyone affected.

Philip & Sylvia

Latest News

Hospitality Trends 2024: What Are The Emerging Trends in the Hospitality Industry?

Welcome to the future of hospitality! As we move into 2024, the industry continues to evolve at a rapid pace…. Read more »

Expanding Your Reach: Accessing Expedia’s High Value Travellers

As an Expedia Preferred Connectivity Partner, you can leverage your connection with HiRUM’s Channel Manager, HiSITE, to distribute rates and… Read more »

Unlocking the benefits: What does it mean to be an Expedia Preferred Connectivity Partner?

HiRUM’s channel manager, HiSITE, is proud to be continually recognised as an Expedia preferred partner. Whilst this is high praise,… Read more »

What Is A Global Distribution System (GDS) & Which Hotels Benefit Most From It?

There is so much jargon used in the travel industry, it can be difficult to know your PMS from your… Read more »

Hospitality Marketing: How To Boost Your Bookings

Whatever type of business you run, there is one crucial element that will help you stand out from the crowd:… Read more »

Hospitality Acronyms & Terminology: What’s A Hotel PMS, OTA or GDS?

We often get questions from clients who are new to property management about hospitality acronyms and travel industry terminology. There’s… Read more »

A Beginner’s Guide To Holiday Property Management

Whether you’re looking to rent out a single room in your own property or you own a number of larger… Read more »

What Are The Functions Of A Good Property Management System?

Nowadays to run a successful property business it’s not enough to deliver great customer service. You almost have to be… Read more »

Artificial Intelligence In The Hospitality Industry: The Potential Impacts Of AI For Hotels

In the last 6 months the debate around AI (Artificial Intelligence) has ignited fiercely, as we see technology companies race… Read more »