HiRUM Front Desk

A powerful, yet simple to use front desk and property management solution, providing you with all the tools you need to manage your business with ease!

HiRUM Front Desk is widely accepted as Australia’s preferred front desk and reservation solution for the accommodation industry. With full guest accounting, front & back office tools, reporting for guests and managers, as well as maintenance and marketing capabilities, HiRUM Front Desk is your comprehensive reservation management solution. HiRUM’s Front Desk software is affordable, easy to use and the only solution you will need to manage your accommodation effectively.

Key features include

Guest Management

Everything you need to manage your guests with ease, including tracking and recording guest stays and special occasions like birthdays/anniversaries.

Communication Tools

Send professional automated emails to your guests pre and post stay, maximising communication and increasing revenue opportunities with tours, activities and future stay promotions.

Reservation Management

Easily view and process your arrivals & departures.

During Busy periods our booking optimisation tool can maximise your availability for you.

Group Booking Management

Processing large groups is a breeze. You can perform bulk updates to group bookings, saving processing time, so you can spend more time with your guests.

Front Office Management

Our administration tools are powerful yet easy to use, simplifying your front desk operations, whilst maximising output for your back-office.

Housekeeping Management

Keep on top of everything housekeeping, from viewing a room's status to scheduling your cleaning staff, we have you covered.

Maintenance Management

Prevent rooms being booked when maintenance work is scheduled, and log jobs simply when work is required.

Extensive Marketing Tools

Create your marketing campaigns based on confirmed data, not guesswork, using our comprehensive marketing tools.

Employee Security Management

Enhance your business security ensuring your staff members only have access to information relevant to their role.

Comprehensive Reporting

Select from various report types based on the information you require to gain relevant insights on your operations, marketing and management practices and processes.

Robust Accounting Features

Record & accept guest payments and easily manage outgoing payments to agents, owners and creditors alike.

Our banking wizard makes your banking super easy.

* Strata properties only

Why Choose HiRUM Front Desk

  • We are Australia’s preferred front desk and online reservation solution for the accommodation industry.
  • No matter what type of accommodation you manage, large or small, we have you covered.
  • Powerful yet simple to use software, streamlining your Front Desk but maximising output for your back office.
  • We have an Australian-based support team, who have extensive industry experience.
  • Two-way integration with Qualified Channel Managers.
  • Ongoing complimentary training sessions ensure you are ahead of the pack.
  • 365-day emergency technical assistance.
  • Your complete end to end solution, helping your business be the best it can be!
“The HiRUM software system and support is fantastic”

Rod - Bay Royal Apartments

“We found HiRUM to be a great product with good service backup when operating our management rights business”

Darren Brent – Property Bridge

“The time and effort I have saved is nothing short of remarkable. I no longer need to worry about missing a booking”

Shaune Steel – Itara Riverway Apartments

“Software has amazing backend, all the staff are super supportive”

Adam Shipley – Kirra Palms

“...The front end usability and the practicality of this program is excellent. HiRUM Front Desk is easy to use, it is a great tool for scheduling everything required in the daily operation of our motel...”

Peter & Michael – Hervey Bay Colonial Lodge

How do I order it?

Phone us on 07 5574 4990 or send us a message using the contact form.

Enquire now or book demo:

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