POSITION DESCRIPTION: You will be required to ensure all guests and residents feel welcome at all times and that all enquiries are attended to promptly in a professional manner. You must respond to phone calls and email requests, providing quotes and options for accommodation. You will also be responsible for ensuring reservations and accounting matters are accurately and efficiently completed, as well as checking rooms are ready for check-in.
EXPERIENCE REQUIRED: A minimum of 3 years HiRUM experience is essential, alongside a high level of computer literacy and basic numeracy skills. You must be comfortable dealing with Online Travel Agents and possess strong communication and organisational skills. Yield management and marketing experience is preferred, with the ability to manage and resolve guest/resident concerns. The successful applicant will be team oriented with strong interpersonal skills, a high standard of personal presentation and flexibility to work weekends/public holidays.
HOURS: 8am – 5:30pm Wednesday to Saturday + alternate Sundays (9 day fortnight)
HOW TO APPLY: Email firstname.lastname@example.org.
POSITION DESCRIPTION: Casual front office reception.
EXPERIENCE REQUIRED: Must be confident using HiRUM and be punctual, reliable and have a good phone manner.
HOURS: 2 days per week
LOCATION: Coolangatta, QLD 4225
HOW TO APPLY: Please email resume and cover letter to email@example.com.
POSITION DESCRIPTION: Night Caretaker duties/reception
EXPERIENCE REQUIRED: Hirum experience preferred but will listen to any industry experience
HOURS: 5 x nights per week – accommodation available
LOCATION: Miami/North Burleigh
We do not currently have any vacancies in our team – please check back at another time.