HiRUM

HiRUM's Complete
Business Solution

HiRUM’s Complete Business Solution is your complete property management solution, designed specifically with the busy property manager in mind. 

An ALL in one accommodation software package that includes Property Management System, Channel Manager, Booking Engine, Mobile Apps, Owners Portal, Marketing and Guest Communication plus so much more.

Mar k eting R eporting Owners P ortal A u t o Guest C ommunic a tion Booking F orm T r aining & Support P r operty Management S y s t em Channel Manager Mobile Apps F r ee W ebinar T u t orial

A powerful, yet simple to use front desk software and accommodation property management solution,
providing you with all the tools you need to manage your accommodation business with ease.

Complete Business Solution extra features

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Owners Portal

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HiScan (scan guest I.D.s)

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Automated Guest Communications

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Built in Trust Accounting Software

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Built in Rate Widget

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Intuitive Pricing Capability

Included features

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Powerful yet simple to use Property Management Software

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Comprehensive Trust Accounting*

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Direct access to the World’s largest channels

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Online Booking Engine on your own website

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Powerful Apps for Phone and Tablet**

Comprehensive Reporting Icon

Comprehensive Reporting

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POS Integration*

Marketing Tools Icon

Expansive Marketing Tools

Intuitive Pricing Icon

Intuitive Pricing Capability

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Tour Ticketing

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Integration with TrustYou, the world’s largest guest feedback program.

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Regular Training Webinars

Connecting the world of online bookings to your property.

A powerful channel manager that maximises your online booking potential by connecting you to the entire booking ecosystem including Online Travel Agents (OTAs) such as Booking.com, Global Distribution Systems, Metasearch Channels and Vacation Rental Platforms like Airbnb (additional cost), Agoda Homes* and HomeAway. Your property’s rates and availability are automatically updated in real time across all channels, eliminating manual processes and minimising the risk of overbookings.

PMS Connectivity

Seamless integration with leading Property Management Systems (PMS’s) in real-time. Speak to us about connecting to your PMS today

Mobile Solutions

Take your business with you. Manage your property from on-site or on the road with 5 mobile solutions for Front Desk, Property Inspections, Assets, Maintenance and Image Manager.

Booking Engine

Drive more direct bookings and do away with costly commission fees. A customisable (in your brand) booking system, with guests able to book with you directly, on your fully responsive booking engine. Own your guest data for future marketing initiatives.

Property Analytics

Make better business decisions based on data. Do away with spreadsheets and have your property analytics in one place. Review data from a promotion or any channel year-on-year or month-on-month. Be ahead of the competition with key insights on performance, rates and revenue.

Campaign Tracking

Track any campaign or promotion and measure your ROI. Plus, you don’t even need to be running a campaign to use the tool – use it to auto-fill your booking form with a specific date, number of adults & children, number of nights etc. to streamline the booking experience.

Rate Comparison

Attract guests to book direct and ensure your property’s direct rate is the best in-market. Use this feature to display and compare pricing for your property on other channels that your property is connected to, to increase direct bookings and reduce 3rd party commission fees.

Website Design

Affordable and personalised accommodation websites that help attract and convert direct bookings. Have full control of your website. Update and change content or leave it to the experts to help you manage your site. Enjoy a conversion-focused and optimised website built using the world’s most popular content management system (CMS).

Marketing Services

Have specialist accommodation marketers as a part of your team. Designed for all property types, focus on your guests and let an expert take the reins and steer your property through the world of online marketing with a strong strategy to drive direct traffic and revenue to your property and website.

Your very own fully responsive resort or strata reservation system, making it easy for
potential guests to book with you directly, using their phone, tablet or laptop. Our booking engine
integrates seamlessly with our channel manager and property management software.

Increase your direct bookings

HiRUM’s leading Online Accommodation Booking System and Hospitality Booking Software will help you generate more direct bookings, with potential guests able to book with you directly, on your own fully responsive booking engine. Our solution integrates seamlessly with our Channel Manager Software and Front Desk Property Management Software.

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Price Comparison Tool

Increase your hotel's official website direct bookings and conversion rate with our Price Comparison Tool.

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Tagline Description

Use a tagline description and beautiful imagery for each room type or property image.

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Display Imagery

Display imagery of each room type or property with its associated real time pricing.

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Easy To Navigate

Easy on the eye, easy to navigate and a fast and simple booking experience for guests.

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Responsive Booking System

Fully responsive booking system for your website, so your guests can book from phone, tablet or laptop.

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Three Clicks To Book

Just three clicks from look to book, improving the customer experience.

HiRUM offers 5 different mobile apps which allow you to easily access, record and
manage your critical business information when you need it, from wherever you may be.

Front Desk App

HiRUM Front Desk App is designed to give you the ability to manage your critical business information when you need it; and from wherever you may be.
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Availability

See your room availability at a glance, for the dates your guests require.

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Make A Booking

Seamlessly make bookings on the go.

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Arrivals / Departures

Check your Arrivals & Departures for the day, or for any date you require.

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My Contacts

Access staff or guest contact details on the move.

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Overdue Guests

See overdue guests (both departures and arrivals).

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In House

View a list of all current in-house guests.

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Check-In

Effortlessly check-in guests from wherever you may be.

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Search Bookings

Find a particular booking or guest details with ease.

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Room Status

Check if rooms are ready before guests check-in.

Inspection App

HiRUM Inspection App is designed to make it easier for you to undertake your property inspections, reducing manual processes and human error.

Asset App

HiRUM Asset App provides property managers with a simple and easy way to record, manage and store information regarding property assets throughout their lifespan.

Maintenance App

HiRUM Maintenance App is designed to provide property managers with an easy-to-use solution for scheduling, managing and recording all maintenance related jobs throughout the property/properties.

HiSITE Image Manager App

The HiSITE Image Manager App provides property managers with the ability to easily upload and manage images for multiple properties and room types, all from one easy-to-access central source.

Align learning needs with your business goals.

Our eLearning centre has been designed to assist you in troubleshooting any issues that might arise whilst running your business. Offering FREE access to all our clients with a range of written help sheets, conducted webinars, and videos to help you best utilise our systems.

Once logged in to the eLearning centre you can view over 600 help sheets covering over 50 different topics relating to our systems, or you can watch our How-to Videos which provide a step by step guide for HiRUM and HiSITE. You also have access to our free monthly training webinars, watch our bite-sized lunch and learn by registering here.

There is a wealth of knowledge on offer, all available through our eLearning Centre and our team are always on hand to provide you with support and guidance on your journey with HiRUM.